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Mtn. View Ford
Chattanooga, TN
2,170 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,170 reviews
August 11, 2020
Bought a truck there and sales person lied Bought a truck and sales person pointed to manual shift and told me it was cruise control. It was not. I was told it was his first truck sale and Bought a truck and sales person pointed to manual shift and told me it was cruise control. It was not. I was told it was his first truck sale and he did not know. I would have got a different truck if it did not have what I wanted on it. Complained and was hung up on by assistant manager. Went back two days later nothing done. Now I have a new truck without the items I wanted but was told they were on the truck. No Blue tooth or Sirius radio either. When buying a truck I was not as concerned about the price as long as it had what I wanted. Now I am stuck with the truck. Like the truck but was treated poorly. More
by chuckgroszek
August 07, 2020
Greg done a fine job. I worked till 5 and showed up close to closing time. Greg never let that bother him he assured us it was no problem and stayed till deal was completed. to closing time. Greg never let that bother him he assured us it was no problem and stayed till deal was completed. More
by Shane
Employees Worked With
Tamara Fikes, Greg Wilson
August 07, 2020
My son can’t stop talking about his new car for his 16th birthday. Thank you for the great service and attention to the car he wanted. birthday. Thank you for the great service and attention to the car he wanted. More
by vsholtz
Employees Worked With
Very happy with the way we were treated. Thanks !!!, Greg Wilson
August 06, 2020
Corey reached out to me once I inquired about the vehicle and sent me a video of him driving the car. I loved that and it was incredibly helpful in my experience, saving me time and helping me narrow down wh and sent me a video of him driving the car. I loved that and it was incredibly helpful in my experience, saving me time and helping me narrow down what to ask during my visit. I ended up talking to Kenny Cone since I was referred by my fiancé. I was very excited seeing how down-to-earth he was and relatable. We could carry on easily and overall that made me want to buy since I felt intimidated at another dealership a few days prior. Simply put, the financing worked in my favor, which surprised me and I was able to get the car I came in for. In my opinion, it couldn't have been a better experience between Tamara, Kenny, and Corey. More
by jaredburns69
August 05, 2020
Eddie is a very personable salesman who is very confident in his salesmanship. His knowledge of the vehicle is outstanding. He offers different vehicles and shows the buyer the differences. Overall I woul in his salesmanship. His knowledge of the vehicle is outstanding. He offers different vehicles and shows the buyer the differences. Overall I would recommend Eddie for his overall knowledge of the behicle More
by Chocojoe6309
Employees Worked With
Other Employees :
Kassie Stillwell, Joey Killingsworth, Eddie Ackerman
August 05, 2020
Made it easy to buy John Goodwin made it easy to buy a new F-150. He did his research and had the right vehicle ready for me when I arrived. Thank you for your help. John Goodwin made it easy to buy a new F-150. He did his research and had the right vehicle ready for me when I arrived. Thank you for your help. More
by mdeprez24
August 05, 2020
Just what I was looking for I had been looking for a truck for a while and went online and talked with John Goodwin. He searched around and came up with some to look at and so I I had been looking for a truck for a while and went online and talked with John Goodwin. He searched around and came up with some to look at and so I dropped by and was able to drive home in a truck that fits all my needs and I love. More
by trucklady
August 04, 2020
Exceeds all expectations Mtn View Ford made us feel very special. The salesman, Kenny Cone, went to great lengths to make our car-buying experience as easy as possible. We'd Mtn View Ford made us feel very special. The salesman, Kenny Cone, went to great lengths to make our car-buying experience as easy as possible. We'd go back to Mtn View Ford any time! More
by JB from Chatt
August 04, 2020
Very Pleasant Experience Was very pleased with the service, my salesman, Greg Wilson treated my wife and I as if we were the only customers there. Greg did every thing he co Was very pleased with the service, my salesman, Greg Wilson treated my wife and I as if we were the only customers there. Greg did every thing he could, going to great lengths in insure we had a great experience. More
by paradisetanandtravel
Employees Worked With
Craig Beckler, Greg Wilson
August 04, 2020
Had really great experience. Came in looking for use car . Told James what I could and couldn’t do. He then said don’t worry we will take care of you. Within the hour. James and the ford team had my family . Told James what I could and couldn’t do. He then said don’t worry we will take care of you. Within the hour. James and the ford team had my family and I in new car. I look forward to doing business with you again More
by Brown197917
Employees Worked With
