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Mtn. View Ford
Chattanooga, TN
2,184 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,184 reviews
June 06, 2020
Josh was a very nice guy. Worked real hard to get the truck I was looking for. He showed me how to use tall the bells and whistles the truck as well. truck I was looking for. He showed me how to use tall the bells and whistles the truck as well. More
by Jordanokker85
Employees Worked With
Josh Newman
June 06, 2020
Very satisfied customers! We want to thank Ron Elliot for helping us out with our purchase of a new Lincoln Nautilus! Sue said the car drives like a dream and the seats are so We want to thank Ron Elliot for helping us out with our purchase of a new Lincoln Nautilus! Sue said the car drives like a dream and the seats are so comfortable. She especially loves the ventilated seats! Thanks for your hospitality and kindness. We will be back for our next purchase! Thanks again. Gerald and Sue Gann More
by sgann
Employees Worked With
Ron Elliott
June 06, 2020
From the moment my wife and I walked in the service was courteous and catered to facilitate the transaction that we were looking for. The salesperson did an outstanding job. courteous and catered to facilitate the transaction that we were looking for. The salesperson did an outstanding job. More
by Sevier county resident
Employees Worked With
June 04, 2020
Connor was a great salesman. He was friendly and knowledgeable. My whole sales experience at Mountain View was outstanding and the used Fiesta I purchased was an excellent deal! knowledgeable. My whole sales experience at Mountain View was outstanding and the used Fiesta I purchased was an excellent deal! More
by mbark
Employees Worked With
Connor Nolen, Brandi Conversica
June 02, 2020
Very friendly staff Bernie was very helpful. Showed me a couple of trucks. Mr Parker very nice and professional. The finance was very thorough in explaining everything. W Bernie was very helpful. Showed me a couple of trucks. Mr Parker very nice and professional. The finance was very thorough in explaining everything. Will highly recommend this dealership. More
by Billfinehomes
June 01, 2020
I contacted Mountain View Ford in hopes of buying a new car, they did not disappoint! Matthew Freudenberg and the team were great! I was able to buy a new vehicle the whole family loves! Wonderful people! car, they did not disappoint! Matthew Freudenberg and the team were great! I was able to buy a new vehicle the whole family loves! Wonderful people! More
by Psaylor83
Employees Worked With
Matthew Freudenberg, Kassie Stillwell
June 01, 2020
Best truck buying experience ever. Ron Elliott was more than helpful in helping me find the truck that I bought. He has also been good to follow up on my purchase. Other staff that I meet were helpful and than helpful in helping me find the truck that I bought. He has also been good to follow up on my purchase. Other staff that I meet were helpful and courteous. I love the truck I purchased and will recommend this dealership and Ron to anyone. More
by kidgerskin
Employees Worked With
Tamara Fikes , Ron Elliott, Bernie Sullivan, Brandi Conversica
May 30, 2020
Very fast, and seamless purchase. Jason Gagne was the salesman we worked with. We drove 450 miles to pick up the truck and agreed on the price before hand. It went very smooth when we Jason Gagne was the salesman we worked with. We drove 450 miles to pick up the truck and agreed on the price before hand. It went very smooth when we got up there and all the employees at the dealership were very friendly. We were in and out of the dealer within 2 hours and on our way back home. We also worked with one of the guys in finance, Jason Rose, who I would also give 5 out of 5 stars. More
by Kullmann
Employees Worked With
Jason Rose, Jason Gagne
May 30, 2020
Professional, knowledgable, attentive and efficient Ron Elliott, Bernie Sullivan and Tamara Fikes worked in harmony delivering an exceptional quality of service. My search began though the website, loc Ron Elliott, Bernie Sullivan and Tamara Fikes worked in harmony delivering an exceptional quality of service. My search began though the website, located the Aviator desired and sent a message (after hours) for a call. The next morning Bernie called to introduce Ron. He verified the Aviators location, made a video and set a meeting time convenient for my wife and me. We arrived, were quickly greeted, taken to test drive the Aviator, analyzed our trade in, came to an agreement and finalized the trade in an efficient process. Ron has checked in several times to offer further training of the advanced technology offered in the 2020 Aviator. More
by M Tomshack
Employees Worked With
Tamara Fikes, Ron Elliott, Bernie Sullivan
