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Mtn. View Ford
Chattanooga, TN
2,186 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,186 reviews
May 30, 2020
Very fast, and seamless purchase. Jason Gagne was the salesman we worked with. We drove 450 miles to pick up the truck and agreed on the price before hand. It went very smooth when we Jason Gagne was the salesman we worked with. We drove 450 miles to pick up the truck and agreed on the price before hand. It went very smooth when we got up there and all the employees at the dealership were very friendly. We were in and out of the dealer within 2 hours and on our way back home. We also worked with one of the guys in finance, Jason Rose, who I would also give 5 out of 5 stars. More
by Kullmann
Employees Worked With
Jason Rose, Jason Gagne
May 30, 2020
Professional, knowledgable, attentive and efficient Ron Elliott, Bernie Sullivan and Tamara Fikes worked in harmony delivering an exceptional quality of service. My search began though the website, loc Ron Elliott, Bernie Sullivan and Tamara Fikes worked in harmony delivering an exceptional quality of service. My search began though the website, located the Aviator desired and sent a message (after hours) for a call. The next morning Bernie called to introduce Ron. He verified the Aviators location, made a video and set a meeting time convenient for my wife and me. We arrived, were quickly greeted, taken to test drive the Aviator, analyzed our trade in, came to an agreement and finalized the trade in an efficient process. Ron has checked in several times to offer further training of the advanced technology offered in the 2020 Aviator. More
by M Tomshack
Employees Worked With
Tamara Fikes, Ron Elliott, Bernie Sullivan
May 29, 2020
I was very happy with the way Chris helped us. Chris did an outstanding job. This is the 3rd time I have purchased a vehicle from him. Thank you an outstanding job. This is the 3rd time I have purchased a vehicle from him. Thank you More
by xjlr126
Employees Worked With
May 29, 2020
Very easy and quick purchase. John Gordon was my salesperson and was extremely knowledgeable and straight forward, no pressure just facts. Gave him my requirements on trade in and payment and they m salesperson and was extremely knowledgeable and straight forward, no pressure just facts. Gave him my requirements on trade in and payment and they match it exactly. Very happy with this transaction. More
by Averbejs
Employees Worked With
John Gordon, Bernie Sullivan
May 28, 2020
Jennifer was awesome she worked with us every step of the way excellent people skills and very dedicated ended up purchasing 2 cars 😊 thank you way excellent people skills and very dedicated ended up purchasing 2 cars 😊 thank you More
by Ozzietaboada
Employees Worked With
Jennifer Ratledge
May 28, 2020
Justin is absolutely the best. From the time we walked in to the minute we left he did everything he could to make us comfortable during the process. With all his efforts we were able to get into a car. Than to the minute we left he did everything he could to make us comfortable during the process. With all his efforts we were able to get into a car. Thanks Justin More
by amysburnett
Employees Worked With
May 27, 2020
Purchasing a 2020 Expedition Very responsive to inquiries. No haggling over price. Friendly. Flexible for meeting times. Answered all my questions. Vehicle delivered in top s Very responsive to inquiries. No haggling over price. Friendly. Flexible for meeting times. Answered all my questions. Vehicle delivered in top shape. Great communications. Comfortable waiting area. More
by Gary Payne
Employees Worked With
Brandi; Kassie Stillwell, Josh Newman
May 27, 2020
Mr. Goodwin did everything he could to help me get into a new car. I walked away from this experience a happier person. Thank you 😊😁😁😁😁 new car. I walked away from this experience a happier person. Thank you 😊😁😁😁😁 More
by Christina0712
Employees Worked With
May 26, 2020
This dealership takes so much pride in their customer satisfaction and really go above and beyond for each and every customer. We have a couple cars from Mtn View Ford and we could be happier with our pu satisfaction and really go above and beyond for each and every customer. We have a couple cars from Mtn View Ford and we could be happier with our purchases! More
by Shauna143
Employees Worked With
February 01, 2020
I was visiting from another state and needed my car checked before leaving to drive back home. Jose Pentzke told me he would talk to his boss and do his best to get the work done before I needed to lea checked before leaving to drive back home. Jose Pentzke told me he would talk to his boss and do his best to get the work done before I needed to leave. Jose got my car back to me in time for me to leave. He was also very kind and considerate. More
by genitaann
Employees Worked With
Jose Pentzke
