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Mtn. View Ford
Chattanooga, TN
2,171 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,171 reviews
January 25, 2016
"My review was deleted so I am adding new one! BAD DEALERSHI I have received a quote from a dealership here in Birmingham about the work that has to be done on my truck after purchasing from this dealership. Bef I have received a quote from a dealership here in Birmingham about the work that has to be done on my truck after purchasing from this dealership. Before purchasing the truck the dealership replaced the Cam phases but failed to complete the job by replacing the timing chain, water pump and hoses which will coast me around 1,900.00 total to replace. MAKE SURE WHEN YOU BUY YOU SIGN AN AGREEMENT TO GET THE VEHICLE CHECKED OUT BY A DIFFERENT DEALERSHIP. Do NOT make my same mistake. THIS DEALERSHIP WILL NOT HELP YOU OUT OR RETURN YOUR PHONE CALLS! More
by kmarlowe3
Employees Worked With
Jared Opperman, Logan Watson, And Sales Managers
January 21, 2016
Nice people to do business with I was fairly treated. I know what is best for me and my family. The dealership worked with me to find a car that satisfied my needs as well as a price I was fairly treated. I know what is best for me and my family. The dealership worked with me to find a car that satisfied my needs as well as a price that was fair to all. Both the trade-in allowance and car cost were more than fair. I am thankful to continue my relationship with Mtn. View Ford. More
by Andyline1
Employees Worked With
Corey
January 20, 2016
New Escape I had a great, painless experience when purchasing my new Ford Escape from Mtn. View Ford. This dealership knows the meaning of customer service, as I had a great, painless experience when purchasing my new Ford Escape from Mtn. View Ford. This dealership knows the meaning of customer service, as Craig Beckler (my sales consultant for the purchase) and Logan Watson (the finance manager) were both extremely professional and helpful. More
by fordfan1
Employees Worked With
Craig Beckler, Logan Watson
January 19, 2016
New F150 Corey Stinnett was efficient and lowpressured. New the options and vehicles well. Business person (Logan) quick efficient check out. Quickly arrived Corey Stinnett was efficient and lowpressured. New the options and vehicles well. Business person (Logan) quick efficient check out. Quickly arrived at financial deal. Overall excellent experience. More
by Volunteer fan
Employees Worked With
Corey stinnett
January 18, 2016
Sunset Orange or Ruby Red! My wife and I had been looking for a replacement for her 1996 Jeep Grand Cherokee and decided to stop in and check out the new Ford Escape at Mountain My wife and I had been looking for a replacement for her 1996 Jeep Grand Cherokee and decided to stop in and check out the new Ford Escape at Mountain View Ford. Our sales representative, John Goodwin, explained the different option packages, rebate incentives and the advantages and disadvantages between purchasing and leasing. After much deliberation on color, options and payments we decided on leasing a beautiful Red 2016 Ford Escape SE. Thanks John for your patience and professionalism in making this decision easy and accommodating for all of us Thanks..... Charles and Celia More
by Charlesj113b
Employees Worked With
John Goodwin
January 17, 2016
Ford Focus Buying my new ford was made very easy by the staff at mountain view ford. Ron Elliott was so helpful and even came in on his off day to accommodate my Buying my new ford was made very easy by the staff at mountain view ford. Ron Elliott was so helpful and even came in on his off day to accommodate my schedule. More
by Jordanpicc
Employees Worked With
Ron Elliott.
January 16, 2016
Escape Purchase We feel Zack Carter with help from Shelby Stamps made it possiable for us to enjoy the 2014 Escape we now have.. His advice in the many selections is We feel Zack Carter with help from Shelby Stamps made it possiable for us to enjoy the 2014 Escape we now have.. His advice in the many selections is 100%. Thankx Zack More
by jwallace717
Employees Worked With
Shelby Stamps, Zack Carter
January 15, 2016
Easy experience! We traded our old car on a new '16 Fusion and the experience was wonderful. The dealer let us walk the lot and drive any cars we were interested in. T We traded our old car on a new '16 Fusion and the experience was wonderful. The dealer let us walk the lot and drive any cars we were interested in. They offered a competitive trade and Rodney Grimes was a fantastic easy going no pressure salesman who quickly wrapped up the paperwork. This is the 4th Ford I've bought from Mt. View and the second from Rodney. I will be back to visit the next time we need a new vehicle! More
by 8675309Jenny
Employees Worked With
Rodney Grimes
January 13, 2016
Excellent Service, Fast!! We purchased a 2016 Mustang and received great customer service. Corey was attentive and even watched our kids while we signed the paperwork! Fast ser We purchased a 2016 Mustang and received great customer service. Corey was attentive and even watched our kids while we signed the paperwork! Fast service and easy to get in and out. More
by amatsu
Employees Worked With
Corey
January 06, 2016
Excellent customer service We purchased A 2016 Mustang on New Year's Eve. Our salesman was very attentive to our needs and made the experience very easy. He stayed till after cl We purchased A 2016 Mustang on New Year's Eve. Our salesman was very attentive to our needs and made the experience very easy. He stayed till after closing to make sure the car was ready to go. He has gone above and beyond to make sure we are happy with our purchase. Mountain View Customer service is top notch. We will be back for our third purchase from you this summer. Our 19 year old son was impressed by the way we were treated and now he wants a car from you as well. Thanks for the excellent customer service, this is what sets you apart from other dealers! More
by Comcast513
Employees Worked With
Doug Rector
