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Mtn. View Ford
Chattanooga, TN
2,166 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,166 reviews
January 17, 2016
Ford Focus Buying my new ford was made very easy by the staff at mountain view ford. Ron Elliott was so helpful and even came in on his off day to accommodate my Buying my new ford was made very easy by the staff at mountain view ford. Ron Elliott was so helpful and even came in on his off day to accommodate my schedule. More
by Jordanpicc
Employees Worked With
Ron Elliott.
January 16, 2016
Escape Purchase We feel Zack Carter with help from Shelby Stamps made it possiable for us to enjoy the 2014 Escape we now have.. His advice in the many selections is We feel Zack Carter with help from Shelby Stamps made it possiable for us to enjoy the 2014 Escape we now have.. His advice in the many selections is 100%. Thankx Zack More
by jwallace717
Employees Worked With
Shelby Stamps, Zack Carter
January 15, 2016
Easy experience! We traded our old car on a new '16 Fusion and the experience was wonderful. The dealer let us walk the lot and drive any cars we were interested in. T We traded our old car on a new '16 Fusion and the experience was wonderful. The dealer let us walk the lot and drive any cars we were interested in. They offered a competitive trade and Rodney Grimes was a fantastic easy going no pressure salesman who quickly wrapped up the paperwork. This is the 4th Ford I've bought from Mt. View and the second from Rodney. I will be back to visit the next time we need a new vehicle! More
by 8675309Jenny
Employees Worked With
Rodney Grimes
January 13, 2016
Excellent Service, Fast!! We purchased a 2016 Mustang and received great customer service. Corey was attentive and even watched our kids while we signed the paperwork! Fast ser We purchased a 2016 Mustang and received great customer service. Corey was attentive and even watched our kids while we signed the paperwork! Fast service and easy to get in and out. More
by amatsu
Employees Worked With
Corey
January 06, 2016
Excellent customer service We purchased A 2016 Mustang on New Year's Eve. Our salesman was very attentive to our needs and made the experience very easy. He stayed till after cl We purchased A 2016 Mustang on New Year's Eve. Our salesman was very attentive to our needs and made the experience very easy. He stayed till after closing to make sure the car was ready to go. He has gone above and beyond to make sure we are happy with our purchase. Mountain View Customer service is top notch. We will be back for our third purchase from you this summer. Our 19 year old son was impressed by the way we were treated and now he wants a car from you as well. Thanks for the excellent customer service, this is what sets you apart from other dealers! More
by Comcast513
Employees Worked With
Doug Rector
January 05, 2016
Excellent customer service within minimum time Chose Mountain View to help with my lease inquires. Soon drove away with a new car, to buy! They showed me all my options. Thanks to everyone that wor Chose Mountain View to help with my lease inquires. Soon drove away with a new car, to buy! They showed me all my options. Thanks to everyone that worked the numbers! More
by b.slakie
Employees Worked With
Chris Yancey
December 31, 2015
Did a lot of research. Many dealers advertised on line deals when the car was not in stock. Dealing with Mountain View Ford was easy in making apointment, selection and var Many dealers advertised on line deals when the car was not in stock. Dealing with Mountain View Ford was easy in making apointment, selection and variety, Nice experience in dealing with Josh Neuman. More
by Johnboy
Employees Worked With
Josh Neuman
December 31, 2015
Great Customer Service This is the 2nd car we have purchased with Mtn. View Ford in the past year. Our Sales person worked with us on both purchases. He is knowledgeable abo This is the 2nd car we have purchased with Mtn. View Ford in the past year. Our Sales person worked with us on both purchases. He is knowledgeable about all the products offered. Kenny made sure we left satisfied and in he truck we really wanted. The GM Mr. Horton was also a pleasure and helped with our buying process. He made sure to help make the deal. The team stayed after hours to make sure we were taken care of. More
by AimeeD
Employees Worked With
Kenny Epple
December 30, 2015
Kenny Epple wow the dealer of all dealers Second time better than the first! We have brought 2 trucks from Kenny both experiences were stellar! He knows his fords! From the door Kenny was the Second time better than the first! We have brought 2 trucks from Kenny both experiences were stellar! He knows his fords! From the door Kenny was the exception of the stereotype of a car salesman he gives it to you straight and we felt like it was more than just another sales. Kenny has become a household name in our home when it's car buying time. More
by TheNesmiths
Employees Worked With
Kenny Epple
December 29, 2015
Jason Rose in Finance hid MANY things in the contract... Please be careful with this dealer. This is the second car I have purchased and this time the gimmicks are astounding. Buyer Beware. After getting h Please be careful with this dealer. This is the second car I have purchased and this time the gimmicks are astounding. Buyer Beware. After getting home and reviewing the contract the actual agreed-upon purchase of my truck was not adhered to. This was covered up by a finance person who DID NOT review most of the contract with me. My mistake... looks like lawyers are going to be getting involved. More
by carbuyer
Employees Worked With
Jason Rose
