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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
2,627 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,627 reviews

December 27, 2025

We have bought several trucks from here the last several years and we have always been treated great! More

by KKBOWERS88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn York
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December 27, 2025

Friendly and easy to shop there. They were very helpful in helping me find the right car for my wife. More

by clifflowrance
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Greene
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December 26, 2025

? When loyalty speaks volumes… ? We love stories like this because they remind us why we do what we do every single day. John Goodwin has provided the best experience we've ever had at Mountain View Ford More

by john.goodwin35
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goodwin
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December 25, 2025

Kenny Cone was awesome! Great customer service I love love love love love love my car More

by KTS
Recommend Dealer
Yes
Employees Worked With
Shaun Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
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December 25, 2025

My experience with Mountain View Ford Lincoln left much to be desired. From the beginning, there was a huge lack of communication in disclosures and changes not stipulated in the. more than one auto sellin More

by EDGAR.ALFONSO.MENDOZA
Recommend Dealer
No
Employees Worked With
Shawn, Joe and Jerry
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Dec 29, 2025 -

Mtn. View Ford responded

Thank you for taking the time to share your feedback. We take concerns about transparency and customer experience very seriously. We do want to clarify a few important points for anyone reading this review. This feedback appears to have been submitted under two different names on separate platforms, but both reference the same visit and transaction. While we respect the customer’s perspective, we also want to ensure the facts are accurately represented. The vehicle in question had a fully disclosed CARFAX report, which was available online prior to the visit and again provided during the purchase process. No information regarding pricing, vehicle history, or condition was hidden or altered. The customer requested additional time to review documentation remotely, which we accommodated; however, final completion required an in-store visit that occurred after business hours, limiting what could be finalized that evening. At no point were threats made, nor was the customer pressured to proceed without disclosure. Our team worked to communicate expectations clearly and within standard dealership procedures while respecting the customer’s request to pause before signing. We regret that the experience did not meet expectations, and we are always reviewing how we can improve communication and pacing during the buying process. Our goal is never to rush a decision, but also to operate transparently and consistently for all customers. If the reviewer would like to discuss this further, we remain open to a direct conversation.

December 24, 2025

Dealing with Patrick Ownsby and Mtn View Ford made this purchase seamle ss. Would recommend to anyone. More

by PAULA_I_SUTHERLAND
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 24, 2025

Dealing with Patrick Ownsby and Mtn View Ford made this purchase seamle ss. Would recommend to anyone. More

by PAULA_I_SUTHERLAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 24, 2025

Everything went good and swift It was a quick hassle free no issues experience, we love the Ranger Raptor More

by Johnny diesal
Recommend Dealer
Yes
Employees Worked With
Joe
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December 23, 2025

No pressure sales. I hate buying new cars but Xander made it easy and easy to bargain. More

by WCFLETCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Race Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xander Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 23, 2025

Just was a pleasant experience. Andrew kept going to his manager to help get us where we needed to be More

by JMCGILL150
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Madron
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