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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.7
2,448 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,448 reviews

June 24, 2025

Dominik did a fantastic job communicating and answering questions quickly. Please give this man a raise. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominik Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

Very responsive and accommodating. Good communication. Easy to schedule. This response is too long. I’ve had to try again and again More

by DENCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Hoeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

Jim was awesome Very professional. 😀👍 My service was done in a very timely manner. Very satisfied !! More

by K.ELLISON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

My appointment was at 11:00. I stood at the counter for 8 minutes before I was acknowledged. My truck sat there until 11:55 before anyone moved my truck. I was told that they alw More

by Barry
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Pentzke
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Mtn. View Ford responded

Hi Barry, Thank you for taking the time to share your experience. We sincerely apologize that your recent visit didn’t meet the expectations set by your previous positive experiences with us. We strive to acknowledge and serve every customer promptly, and while our team was actively assisting others when you arrived, we understand how frustrating it can feel to be waiting—especially after scheduling an appointment. We also regret that the communication regarding appointment timing and potential delays wasn’t clearer upfront. That’s an area we will absolutely address internally to prevent similar concerns in the future. We value your business and are truly sorry to hear that this visit caused you to reconsider your future vehicle plans. That’s never what we want. If you're open to it, we'd welcome the chance to personally speak with you and restore your confidence in our service team. Sincerely, Todd Landers Service Manager

June 24, 2025

what a wonderful job Kenny Cone did plus all the other employees , thanks for the help david More

by DAVIDRAYMER7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

Awesome group of people . . so fast to fix my car. I would never go anywhere else!! More

by EJNSD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 23, 2025

Rafael and Joe was very helpful and put a deal together quickly with no hassle! More

by Whymee37379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Norman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Camacho
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June 23, 2025

The process was very quick & smooth and everyone was very kind! Definitely a great experience More

by Ashley Douglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2025

The issue that I brought my car in for was not fixed. I was not notified until pickup More

by DPHANKS
Recommend Dealer
No
Employees Worked With
Dominik Schneider
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June 21, 2025

Had what we wanted and was fair with price. Worked with us on our unique situation. More

by BRIANSWAFFORD
Recommend Dealer
Yes
Employees Worked With
Brandon Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Mathis
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