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Mtn. View Ford
Chattanooga, TN
2,448 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,448 reviews
Verified Customer
June 20, 2025
We’re from out of town, here for a softball tournament and they got us in right away. Jose even offered the valet service to take us to the field and pick us up when our truck was finished. They quickly d and they got us in right away. Jose even offered the valet service to take us to the field and pick us up when our truck was finished. They quickly diagnosed our truck and got back on the road. More
by Esparza
Employees Worked With
Jose in Service and the valet team.
June 20, 2025
My service advisor, Jason is very helpful. He understands that I must use texting for communication and he always responds to my texts. Gives me the information I need regarding my service t He understands that I must use texting for communication and he always responds to my texts. Gives me the information I need regarding my service that keeps my vehicle running More
by jamestrector
Employees Worked With
Jason, service rep
June 19, 2025
Excellent service. Jason was a very good service representative. He kept me up-to-date and went over all the services performed in detail. Jason was a very good service representative. He kept me up-to-date and went over all the services performed in detail. More
by TTEAS1
Employees Worked With
Jason, 5 stars
June 19, 2025
They never disappoint. The dept manager, Todd Landers, is one of the most responsive and helpful dealer service folk I ever work with. Great team. The dept manager, Todd Landers, is one of the most responsive and helpful dealer service folk I ever work with. Great team. More
by DONNY1
Employees Worked With
Todd Landers
June 19, 2025
Mtn View has excellent service and their text communication is very efficient. Thank you very much communication is very efficient. Thank you very much More
by FRITZ
June 19, 2025
I had received a recall on our 2015 Explorer. I called Mtn View Ford and they made an appointment, within 5 minutes, for me to bring it in the next day. Well pleased with the young lady that made I called Mtn View Ford and they made an appointment, within 5 minutes, for me to bring it in the next day. Well pleased with the young lady that made my appointment. My advisor, Dominic, was very professional and helpful as well. He had our vehicle in quickly. We are well pleased with Mtn View Ford. More
by JIMWHITE175
Employees Worked With
Dominic
June 19, 2025
Great experience. Returning my vehicle to me after the repair was very much appreciated. I only had to walk out of my office and take the truck from valet. I did not h Returning my vehicle to me after the repair was very much appreciated. I only had to walk out of my office and take the truck from valet. I did not have to worry about a ride to the dealership I’d driving to the dealership. Service advisor handled everything perfectly. More
by JRW0
Employees Worked With
Service advisor Joe
