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Mtn. View Ford
Chattanooga, TN
2,347 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,347 reviews
July 14, 2025
It was nice and clean and the salesman were dressed nicely they were also very knowledgeable and greatly appreciated. nicely they were also very knowledgeable and greatly appreciated. More
by 6262coffeecup.ch
July 13, 2025
The Mtn View Ford experience was o e of the best car purchasing experiences i have had in my 70+ years. Kenny Cone is one of the best sales consultants I have ever worked with. He knew his truck invento purchasing experiences i have had in my 70+ years. Kenny Cone is one of the best sales consultants I have ever worked with. He knew his truck inventory and the packages that were available as well as option alternatives. I wond up with exactly the truck I wanted! More
by AEW4TH
Verified CustomerJuly 13, 2025
We were in and out fast between test drive qualifying and finalizing. They looked for best rate for us. staff was friendly finalizing. They looked for best rate for us. staff was friendly More
by kellywatford69
July 11, 2025
John did a good job following through with everything and his manager also made things right his manager also made things right More
by SSUTTON2
Employees Worked With
July 09, 2025
Service was very overpriced. Oil filter and Fuel filter service was almost $700. Service manager lowered the bill after discussing it with him and showing them national averages Oil filter and Fuel filter service was almost $700. Service manager lowered the bill after discussing it with him and showing them national averages who’s was around $450-$500 More
by none25
Employees Worked With
July 09, 2025
Had an appointment made a week ahead of time. Dropped off truck at 7:45 am. Technicians did not even look at truck until almost 4:00pm and only after I had sent Jose several messages. When the Dropped off truck at 7:45 am. Technicians did not even look at truck until almost 4:00pm and only after I had sent Jose several messages. When they did finally give me a diagnosis, they quoted a ridiculous price for back brakes and rotors at $1,100.00. I declined. Was quoted about half this price by another Ford dealership the next day. More
by BNANCE34
July 09, 2025
Jose worked hard to get the issues that occurred during the initial service corrected. He was courteous and always answered my text messages promptly. the initial service corrected. He was courteous and always answered my text messages promptly. More
by none25
Employees Worked With
July 09, 2025
I appreciate the mobile service, it is very convenient and helps me stay on top of my vehicle maintenance. and helps me stay on top of my vehicle maintenance. More
by CHANCER
July 09, 2025
I have purchased quite a few vehicles from different dealers over the years in different cities, and I have to say that my experience with Mountain View Ford was as good as any experience I’ve ever had. dealers over the years in different cities, and I have to say that my experience with Mountain View Ford was as good as any experience I’ve ever had. Austin was the best salesman I’ve had. His communication was exceptional. Overall, excellent experience Mountain View Ford Lincoln and would recommend them highly. More
by KNICHOLS5
