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Mtn. View Ford
Chattanooga, TN
2,542 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,542 reviews
November 11, 2025
He was really helpful and knowledgeable about the vehicle He was really helpful and knowledgeable about the vehicle. And he got me in the car I wanted. He was really helpful and knowledgeable about the vehicle. And he got me in the car I wanted. More
by DALTONLEEWITHERSPOON
Verified Customer
November 09, 2025
They was very helpful and great and told the truth about the trade but a lot the trade but a lot More
by MICHAELWHEELER2201
Employees Worked With
November 08, 2025
Excellent service from the beginning to end. Xander was extremely helpful throughout the process and his down to earth personality reassured me that not only him, but the entire Mountain View Fo Xander was extremely helpful throughout the process and his down to earth personality reassured me that not only him, but the entire Mountain View Ford-Lincoln team had my best interests in the forefront of their minds. I will certainly be purchasing my next truck through them. More
by mclain.bachus5353
November 07, 2025
Awesome team! From the receptionist answering the phone to signing all of the paperwork. Very honest and straightforward with us and helped get the best deal we co From the receptionist answering the phone to signing all of the paperwork. Very honest and straightforward with us and helped get the best deal we could on our new Ford truck! More
by D.NORMAN
November 07, 2025
Easy to work with even from 3 hours away, got the best deal for me and delivered at no cost deal for me and delivered at no cost More
by TYLERJAMES8348
November 06, 2025
I received very good service from my sales representative John Goodwin. It was overall a good escorting. John Goodwin. It was overall a good escorting. More
by capntony1
November 06, 2025
They were very upfront about everything. No high pressure on anything. They went over and beyond their job to help arrange a shipping company to send the car to me. They sent me a a copy of No high pressure on anything. They went over and beyond their job to help arrange a shipping company to send the car to me. They sent me a a copy of my 30 day tag the day I paid for the car so I could drive the car when I got it in case of a post office delay. Everything they did made them a first class dealer and I would definitely consider them again. More
by KRS43623
November 05, 2025
Very efficient and great customer service They customer care is excellent , they went above and beyond to make the sale easy care is excellent , they went above and beyond to make the sale easy More
by NATHALIREGALADO
November 04, 2025
Wonderful experience! They found the car I wanted! Very pleased! Thanks so much for the great experience! They found the car I wanted! Very pleased! Thanks so much for the great experience! More
by CHLOE.MORRISON.NOOGA
November 04, 2025
Without a doubt the absolute worst buying experience ive ever encountered. Things were promised that I didn't get! The online price and their sales price were $7000 different. Trade was supposed to he 32k ever encountered. Things were promised that I didn't get! The online price and their sales price were $7000 different. Trade was supposed to he 32k only gave me 30k yall were supposed to pay 2k down . Didn't do that. Passenger side headlamps have water in them and are fogged over. I was told today that I'd have to pay for that out of pocket. I asked about swapping over my exhaust kit . Should've gotten in writing everything exactly how it was supposed to be so they couldn't confuse me in the finance office. You guys have did nothing to get my future business. I will never recommend anyone to your business. There's no honesty, integrity or transparency at your dealership. More
by ALANPRIGMORE24
