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Mtn. View Ford

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
2,316 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,316 reviews

July 29, 2023

Great people. Great service. Chris is the best! Would definitely recommend for car buying needs. More

by dewoah488
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins, Shaun Emery
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Jul 31, 2023 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 28, 2023

Dealer was very informative with explaining our options, then explaining the vehicle operations after purchase More

by Agibb649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 27, 2023

Cars are not inspected throughly I haven't had my car a week and now having transmission issues. If the dealership were really inspecting these cars they would know that a flashing light beside the drive i More

by sb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Mtn. View Ford responded

Scott, I checked with our sales and finance team, and they informed me that they thoroughly discussed with you the fact that this 2005 Acura went thru what we call a safety inspection, due to the very high mileage at 188k. Also they verified that they discussed with you more than once that the vehicle would be sold as-is and that you agreed and signed you understood. We never want anyone to be unhappy with their Mtn View experience, or have trouble with their vehicle purchase.

Jul 28, 2023 -

sb responded

Please take my photo off any social media as I am not satisfied with my purchase.

July 27, 2023

MNT View Dealership is the most customer friendly in the state. I would recommend them every time. More

by Gbowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Vaughn 5 stars also
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Jul 31, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 27, 2023

Very pleasant sales experience. Chris Yancey was very knowledgeable and professional. Vehicles were ready for us when promised. More

by torino76j
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 26, 2023

Kenny was great to work with. Took time to explain everything. This is my second vehicle purchased from Kenny. I would highly recommend him. More

by lar120163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylie Weems
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Jul 31, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 26, 2023

I am very pleased with the service & attention to detail we received from both Ron & Shaun. We got the truck we wanted without any problems. More

by wmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Shaun Emery
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Jul 31, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 25, 2023

They help me with allá the information that I requested and give a good option yo financial the car More

by Sylvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Woods
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Jul 28, 2023 -

Mtn. View Ford responded

Hi Sylvia, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

July 24, 2023

Easy to deal with! Very responsive to calls or text. Worked around my schedule to complete the purchase of our vehicle. Awesome service! More

by jeromefulltilt7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Lawton Willingham, Kaylie Weems, Shaun Emery
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Jul 29, 2023 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 23, 2023

Justin was absolutely great and made my experience well worth the time. He worked well with me and made sure my needs were met. I was in and out I less than 3 hours. He is an awesome dude and he will be re More

by Caleb T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Report | Print
Jul 24, 2023 -

Mtn. View Ford responded

Hi Caleb, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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