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Mtn. View Ford
Chattanooga, TN
2,450 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,450 reviews
November 12, 2023
They were very kind and willing to help me. I don’t feel like they were being pushy or forcing me into anything. Loved the experience love my new car I don’t feel like they were being pushy or forcing me into anything. Loved the experience love my new car More
by brittanyholder565
Employees Worked With
Craig Beckler, Tessa Coffey, Ryan Kountz
November 11, 2023
Meet with Chris he is very professional and low key they did every thing they promised. did every thing they promised. More
by Golddigger
Employees Worked With
November 09, 2023
Super informative and helpful staff, would recommend them to anyone, our salesman John Greene was Great to anyone, our salesman John Greene was Great More
by Flashgordy86
November 04, 2023
The staff at the dealership were kind and helpful. Johnny did an amazing job start to finish and his knowledge about the cars on his lot were on point. Johnny did an amazing job start to finish and his knowledge about the cars on his lot were on point. More
by breyannapercy363
November 03, 2023
If you buy online, expect long wait times to complete the transaction. They fudged the sales date to make that month's sales numbers, then wanted me to sign a state affidavit with penalty of perjury that co transaction. They fudged the sales date to make that month's sales numbers, then wanted me to sign a state affidavit with penalty of perjury that contained incorrect date of sale. The car was delivered to a paid transporter without a temporary tag. The DMV contacted me because the dealer underpaid the tag fees. Granted, everyone was very nice, but this dealer was in over their heads with a remote transaction. Very unfortunate. More
by moescully
Employees Worked With
Lawton Willingham
November 03, 2023
The dealership is clean. Chris, salesman, and Shaun, finance, do a great job helping their customers. Chris, salesman, and Shaun, finance, do a great job helping their customers. More
by SassySouthernYankee
November 03, 2023
Awesome place to buy a car the people are very friendly and very courteous. Thanks guess and very courteous. Thanks guess More
by kimdavis0058
November 01, 2023
I want to say how great the work on my car was. It died just outside CHA and I had to tow into Mtn View and leave the car - right at the beginning of the UAW strike & I needed the PCM which needed It died just outside CHA and I had to tow into Mtn View and leave the car - right at the beginning of the UAW strike & I needed the PCM which needed order. So I am not speaking to time to finish or delay in receiving car because the UAW strike effected parts availability. I have had Mustang Convertibles since HS - 1971, Boss 302.(sigh) And I have always modified them. Well I'm old, cars are new, and my ignition mods on my 2014 base convert cooked and failed. Unlike when I was young, mods now are strictly to enhance mileage. At their peak before failing I could get almost 30mpg on the highway with this 3,7l V6. After repairs at Mountain View ford, CHA which included new PCM, Coilpacks, plugs and intake manifold gasket I went on a 2274mi road trip from Middle TN-NC-East Shore MD-Upstate NY- then back to Middle TN via 81S.. Over the whole length of trip I averaged 31.8mpg. some legs of the trip, Knoxville to Raleigh = 32.6mpg. Upstate NY to 78E = 33.2mpg. Simply unbelievable!! The Knox-Raleigh showed 214mi left in the tank at my stopover in Raleigh. I took that tank all the way across the Chesapeake bay bridge/tunnel before adding gas. I wish they were closer to me to get all of my service done here. More
by sclause13
Employees Worked With
Jason - Service
