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Mtn. View Ford
Chattanooga, TN
2,451 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,451 reviews
August 07, 2023
Our salesman, Justin Lugo was terrific! Everyone at Mtn view made our car buying experience smooth and easy. Thanks for your professionalism and excellence service! Everyone at Mtn view made our car buying experience smooth and easy. Thanks for your professionalism and excellence service! More
by Tim Hakes
August 07, 2023
Professional, friendly, and easy to work with. They provide multiple ways to sign your paperwork without having to go into the dealership and they deliver. I had a great time talking to the salesp They provide multiple ways to sign your paperwork without having to go into the dealership and they deliver. I had a great time talking to the salesperson. More
by WFILINUK
Employees Worked With
Darrly Vaughn Five stars
August 06, 2023
Chris is excellent to work with, we always ask for Chris when shopping for a new truck when shopping for a new truck More
by jasonosborne
August 05, 2023
Top notch dealership, friendly, professional staff made the whole process very smooth, go out of their way to accommodate your needs the whole process very smooth, go out of their way to accommodate your needs More
by paulwarner5
August 04, 2023
I had a great experience with Mtn. View Ford, and especially with salesman Chris Yancey. He was honest and not pushy. Have already recommended him to others and will continue to do so. View Ford, and especially with salesman Chris Yancey. He was honest and not pushy. Have already recommended him to others and will continue to do so. More
by okeefec
Employees Worked With
August 04, 2023
Great people to work with. Told my salesman what I wanted in a truck and he had plenty of options to choose from. Thank you so much. Told my salesman what I wanted in a truck and he had plenty of options to choose from. Thank you so much. More
by Keith
Employees Worked With
August 04, 2023
Overall a very good purchase experience at Mtn. View Ford's truck lot. Didn't feel like just another sale. I will be contacting Patrick Owensby when it's time to buy again. View Ford's truck lot. Didn't feel like just another sale. I will be contacting Patrick Owensby when it's time to buy again. More
by brentc
Employees Worked With
August 03, 2023
John worked constantly until he found a match for us at a price we needed it to be. He will be the first call i make with any car purchase. Super pleased! price we needed it to be. He will be the first call i make with any car purchase. Super pleased! More
by Rexmayo5861
August 02, 2023
Put us in a new explorer at the cheapest price in town! Couldn’t ask for better! Couldn’t ask for better! More
by Tweldo0910
Employees Worked With
August 02, 2023
I scheduled the service for my Lincoln Continental for today. The car was in the shop at 8:30am. Since I heard nothing back I called just before 5:00pm no one answer the phone so I left a message. I deci today. The car was in the shop at 8:30am. Since I heard nothing back I called just before 5:00pm no one answer the phone so I left a message. I decided to go to the shop. Nothing was done. The response from service advisor was "sorry, we were overloaded in the shop." What once was excellent customer service, provided by your company for my years coming there, it was nowhere close today. Not even calling me during the day to let me know you could not service my car, and not even calling back to my message!!!!! Sorry no stars. I have to look out for an other dealer ship More
by hans.fuhrimann
Employees Worked With
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