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Mtn. View Ford

Chattanooga, TN

4.7
2,453 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,453 reviews

May 24, 2023

Chris Yancey took rhe time to sit wirh me and order the vehicle that i wanted. He made suggestions, yet did not pressure me to get anything i did not want. He stayed in contact while i waited for the vehic More

by Brian Tierney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hello Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 23, 2023

Our sales person, Johnny McKibben, was excellent. We have bought from him before because he makes the process simple and he answers all of our questions. We will continue to buy from Johnny with our More

by Tommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Coffey
Jun 19, 2023 -

Mtn. View Ford responded

Hello Tommy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 20, 2023

I’m 75 and this was the best car buying experience I’ve ever had. Rex was on top of it from the beginning. He kept me up to date and informed every step of the way. Mr. Heckler is knowledgeable and very More

by melc216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Rex Dotson
Jun 19, 2023 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 20, 2023

My salesman John Goodwin continues to make my purchases easy and convenient while getting me the best deal possible More

by Randyman66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

May 19, 2023

Working with Patrick and the mountain view team, made the order and purchase of my new Maverick extremely easy! More

by Josh B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Jun 19, 2023 -

Mtn. View Ford responded

Hi Josh, your comments keep us motivated and working hard for all our guests! Safe travels!

May 18, 2023

I was really impressed with my experience at Mtn View Ford. I knew what vehicle I was interested in and they made it extremely easy to test drive and took care of a few minor things I wanted done before More

by addisoncdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 18, 2023

No attitudes, No overly pushy sales many, Just a comfortable experience with answers and helpful suggestions, Smooth and relaxing. Thank you. More

by danog4521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 17, 2023

We had a terrible experience having our truck serviced at this dealership. Our truck (2017 F350 DRW 6.7) was due for 100k maintenance. Oil change, rotate tires, it inspect 4x4, top off fluids etc. They only More

by Walkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Jun 19, 2023 -

Mtn. View Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Service Manager, Todd Landers, at (423) 756-1331 or toddlanders@mvauto.com at your earliest convenience and we will do our best to make this right.

May 17, 2023

I have always had a good experience with this dealership. Our salesman, Johnny McKibben was excellent. More

by Tommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Coffey
Jun 19, 2023 -

Mtn. View Ford responded

Hi Tommy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

May 17, 2023

what a wonderful experience to purchase a car! I told them my needs and then I was brought cars to review. After recovering from pelvic bone cancer, I thought oh no I will be walking all over the More

by ddunn6619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Jun 19, 2023 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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