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Mtn. View Ford
Chattanooga, TN
2,166 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,166 reviews
May 21, 2022
Mountain View Ford has been our go to for 4 vehicles. The service we received was excellent as usual. I highly recommend a visit to see John Gordon if you’re in the market for a vehicle. He’ll take excel The service we received was excellent as usual. I highly recommend a visit to see John Gordon if you’re in the market for a vehicle. He’ll take excellent care of you! More
by Odie22012
May 21, 2022
Took great care of me. Fast service and friendly environment. Enjoyed my buying experience from start to finish. Fast service and friendly environment. Enjoyed my buying experience from start to finish. More
by christopher.waller87
May 21, 2022
They all work very hard to strive for customer satisfaction. Ken Cone has been our salesman from the beginning. He’s personable and easy to talk to. I appreciate all he did to help us with our pur satisfaction. Ken Cone has been our salesman from the beginning. He’s personable and easy to talk to. I appreciate all he did to help us with our purchases. More
by jcmaynard_98
Employees Worked With
May 20, 2022
Great experience! Great to work with, zero pressure, and very patient in letting you decide what you are looking for! Justin Lugo is an awesome salesman and very ea Great to work with, zero pressure, and very patient in letting you decide what you are looking for! Justin Lugo is an awesome salesman and very easy to work with! I will definitely be back! More
by majacm1976
May 20, 2022
Jim Viola was professional and courteous from beginning to end. The Finance staff was also thorough and detailed as they explained each document. to end. The Finance staff was also thorough and detailed as they explained each document. More
by rcstoker
Employees Worked With
Tamara Fikes, Joey Killingsworth, Jim Viola
May 19, 2022
Great to have a friendly dealer who know’s their vehicles in today’s market! in today’s market! More
by Eddy
Employees Worked With
May 18, 2022
This purchase was fast, easy, and painless. There were few options to meet my price range for a lease. They showed me my options and I made my decision. The rest was easy and was out in a co There were few options to meet my price range for a lease. They showed me my options and I made my decision. The rest was easy and was out in a couple hours. More
by Shauna_smith
May 17, 2022
I really didn't deal with the dealership per se, but Ken Cone was always ready to beat me out and always was ready to help me in any way. He represented the Ford brand well. Cone was always ready to beat me out and always was ready to help me in any way. He represented the Ford brand well. More
by Charysemcdaniel3
Employees Worked With
May 17, 2022
I purchased a 2022 F-150 and could not be happier with the way I was treated at Mountain View Ford in Chattanooga TN. Lawton Willingham was a pleasure to deal with allong with the entire staff. I will a the way I was treated at Mountain View Ford in Chattanooga TN. Lawton Willingham was a pleasure to deal with allong with the entire staff. I will always go back to Mountain View Ford when purchasing vehicles! More
by smcclelland
May 16, 2022
Great experience! The salesman, Jim Viola, was perfect for what I needed. He had options ready to look at that met the criteria of what we were looking for and gave me The salesman, Jim Viola, was perfect for what I needed. He had options ready to look at that met the criteria of what we were looking for and gave me space to make decisions. More
by Ben
Employees Worked With
Jim Viola
