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Mtn. View Ford

Chattanooga, TN

4.8
2,164 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,164 reviews

February 12, 2022

Everyone was very helpful and knowledgeable. Bernie was great! Highly recommend anyone to check them out. More

by Bertscars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan
February 11, 2022

Great experience from beginning to end. I have been doing business with MTN VIEW FORD for over 20 years and never been disappointed! More

by Jazzkatt61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Feb 13, 2022 -

Mtn. View Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2022

Josh did a great job getting this deal done for us. He delivered on every promise. Was not pushy, and even though we showed up after 5, he got us in and out in short order. More

by Kerry.rainer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Feb 13, 2022 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 11, 2022

Josh was amazing, I told him what I was looking for , he had it cleaned up and filled with gas! I just did the paperwork and was on my way in less than an hour! More

by Wesley.schneider
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Feb 13, 2022 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 11, 2022

Jim and the guys at Mt. View Ford set me up with my dream fully electric car! Service was great, the people were wonderful, and I’m driving away in a new Mach-E!! More

by Nsx141
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Tamara Fikes, Jim Viola
Feb 13, 2022 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2022

Great place to purchase vehicles and get reliable vehicles. Customer service is very friendly and helpful More

by reachmythic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Brandi Conversica, Joey Killingsworth, Craig Beckler
Feb 12, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 09, 2022

My husband and I needed a new vehicle for our growing family and we picked the perfect dealer!! John Gordon found me wondering the parking lot on Friday afternoon with my babies and by Saturday I was pul More

by angelarussell20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Craig Beckler
Feb 11, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 09, 2022

I have sent several reasons for review with NO follow-up or response, by other reviews from different people saying the same things in regards to the service dept across the board. It seem to be evident to More

by acj0000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maintenance dept/ internet dept whom didn’t respond after reply. This have all been a horrific experience, Brandi Conversica, Tamara Fikes
Feb 10, 2022 -

Mtn. View Ford responded

acj, tell us who you are so that we can reach out and begin the conversation of when your vehicle will be returning to you after completed repairs.

February 09, 2022

Very helpful worked with me in every way possible. I would definitely recommend anyone who may be looking for a car. More

by Jackylayne1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Craig Beckler
Feb 11, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 09, 2022

Patrick Owenby was awesome helped make the buying process really smooth. Explained use of different options More

by Dino
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell, Brandi Conversica, Tamara Fikes
Feb 10, 2022 -

Mtn. View Ford responded

Hi Dino, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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