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Mtn. View Ford
Chattanooga, TN
2,378 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,378 reviews
May 17, 2022
I really didn't deal with the dealership per se, but Ken Cone was always ready to beat me out and always was ready to help me in any way. He represented the Ford brand well. Cone was always ready to beat me out and always was ready to help me in any way. He represented the Ford brand well. More
by Charysemcdaniel3
Employees Worked With
May 16, 2022
Great experience! The salesman, Jim Viola, was perfect for what I needed. He had options ready to look at that met the criteria of what we were looking for and gave me The salesman, Jim Viola, was perfect for what I needed. He had options ready to look at that met the criteria of what we were looking for and gave me space to make decisions. More
by Ben
Employees Worked With
Jim Viola
May 14, 2022
Everyone at Mountain View Ford was super nice. They made the experience fast and easy! And a big thanks to my salesman John Gordon. You're awesome brother! They made the experience fast and easy! And a big thanks to my salesman John Gordon. You're awesome brother! More
by scottpayne604
Employees Worked With
John Gordon, Craig Beckler
May 14, 2022
I purchased a pathfinder and John greene was very helpful. He went above and beyond helpful. He went above and beyond More
by amandamccord20
Employees Worked With
May 13, 2022
Got used car had it 2 weeks another shop informed me that my tires was wore on inside. I got contacted Mtn view ford they said it was my fault and that I did something to make them do that in 900 miles. In r my tires was wore on inside. I got contacted Mtn view ford they said it was my fault and that I did something to make them do that in 900 miles. In reality they didn’t inspect car properly. Wouldn’t recommend buying a used car from them. More
by bradley
May 10, 2022
Andrew was very knowledgeable and helpful! He made purchasing our vehicle very easy. We are very happy with our purchase and will definitely refer friends and family to Mtn View Ford. He made purchasing our vehicle very easy. We are very happy with our purchase and will definitely refer friends and family to Mtn View Ford. More
by jenniferroberson27
Employees Worked With
May 10, 2022
I just bought my second new Ford from John Goodwin at Mountain View Ford in Chattanooga. I would have gone elsewhere if John and Mtn View had been anything less than 5 star! They have it going on in a ve Mountain View Ford in Chattanooga. I would have gone elsewhere if John and Mtn View had been anything less than 5 star! They have it going on in a very good way. If/When I need another new car, I will go right back to the dealership and get another Ford. Thank you, John Goodwin, for all your help and your vast amount of patience putting me into my new EDGE…it’s a great ride! All the best, Deb More
by dnicholas
May 09, 2022
Very professional and courteous! Even stayed late to help because I arrived late in the day. Even stayed late to help because I arrived late in the day. More
by shannadawncochran
Employees Worked With
Other Employees :
Kassie Stillwell, Brandi Conversica, Tamara Fikes, Tessa Coffey, Jim Viola
May 08, 2022
I was helped without pressure and I found the right car for me. I purchased same day. for me. I purchased same day. More
by Bethcarlson81
