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Muller Acura of Merrillville
Merrillville, IN
232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 232 reviews
March 10, 2022
It took almost 3 hours while I waited for an oil change, air filter change, and tire rotation. 4 people came after me and left before me. They were there for oil change as well. No one communicated with me air filter change, and tire rotation. 4 people came after me and left before me. They were there for oil change as well. No one communicated with me that there was such a delay or problem. I finally asked about my car and it was miraculously ready. No apology, or acknowledgement that I had been sitting there almost 3 hours! This is not the first time but will be the last. I will no longer be getting my oil changes or Maintence done at this dealership. Actually this is my second Acura, and will be my last Acura due to this dealerships inadequacy. More
by GFranker
Employees Worked With
Mike Powell
March 07, 2022
A fantastic service department run by Mike Powell. The best I have ever encountered. I’ve owned a lot of high end automobiles, but have never had the caliber of service Mike provides at Mueller Acura! The best I have ever encountered. I’ve owned a lot of high end automobiles, but have never had the caliber of service Mike provides at Mueller Acura! Excellent service, best I’ve ever had! More
by Bob Jackson
Employees Worked With
Mike Powell
March 05, 2022
This review is primarily associated to Muller Acura Merrillville Service dept. Mike Powell and Master tech Sean, are those who take care of my fleet (two MDXs), for last 7 to 8 years. Cannot ignore M Merrillville Service dept. Mike Powell and Master tech Sean, are those who take care of my fleet (two MDXs), for last 7 to 8 years. Cannot ignore Michael Chronorela as main parts guy! Long relationship, honesty, customer care, professionalism, knowledge... are just few small ticket items which brings me back to this place to service my vehicles. No hidden fees, no returns for faulty repairs... Their service kept me attached to Acura brand. Brand's customer care and service support it does matter! More
by djordje
Employees Worked With
Sean McMahon, Mike Powell, Michael Chronowski
March 04, 2022
Always good service and the staff is friendly and helpful. Never a bad experience when bringing the car in for service. The sales staff is very nice and polite, wish other dealerships would take a helpful. Never a bad experience when bringing the car in for service. The sales staff is very nice and polite, wish other dealerships would take a lesson from Muller Acura. More
by havabaci
Employees Worked With
Mike Powell
February 28, 2022
Great buying experience. My car salesman was very friendly and the car I bought is incredible. My car salesman was very friendly and the car I bought is incredible. More
by Brandon Kaylor
Employees Worked With
Maggie Gacek, Matt Keammerer, Joe Grisafi, John Desmet, Stephan Piggee, Carl Kmiec, James Evans, Charles Bournazos, Robert Kelly
February 27, 2022
My experience at this dealership has been the best I’ve went through more than any other dealership prior. If patience was a person, she would be named Maggie, and she was top of the line. I walked in with went through more than any other dealership prior. If patience was a person, she would be named Maggie, and she was top of the line. I walked in with my mind set on a specific vehicle and came out with something even better. She did not add any pressure nor did she throw me any “sales pitch” just to get me into a car. Everyone there was very welcoming and this is a place I would definitely recommend. More
by hamiltonpetrina
Employees Worked With
Maggie Gacek, John Desmet
February 26, 2022
Choosing my New MDX has always been an easy decision. The dealership is very professional, detailed but, more importantly fair. Carl has so much passion in selling cars. He has made the sales process exc The dealership is very professional, detailed but, more importantly fair. Carl has so much passion in selling cars. He has made the sales process exciting and informative. Muller Acura wants its drivers to be safe. But they also want all drivers to LOVE their new investment. I will always buy from Carl and Muller of Merrillville. More
by juliedonley
Employees Worked With
Matt Keammerer, Carl Kmiec, James Evans
