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Muller Acura of Merrillville

Merrillville, IN

4.9
228 Reviews

3301 West Lincoln Highway

Merrillville, IN

46410

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Showing 228 reviews

February 01, 2022

Very pleased with Stephan. Very efficient and informative. Overall great experience. Went looking for a used car and ended up buying new. More

by hughes6895.lh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desmet, Stephan Piggee
Feb 01, 2022 -

Muller Acura of Merrillville responded

Thank you taking the time to share your rating with us. We really appreciate your business. Please let us know if there is anything we can do for you in the future.

January 31, 2022

Great place to find your next vehicle. They do a great job working with you on making sure you have everything you need to get in the car. More

by mike_solverud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kelly
Jan 31, 2022 -

Muller Acura of Merrillville responded

mike_solverud, Thank you taking the time to share your rating with us. We really appreciate your business. Please let us know if there is anything we can do for you in the future.

January 31, 2022

our salesperson was honest with no surprises we are very happy with the car.thanks More

by msparkey322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desmet, Robert Kelly
Jan 31, 2022 -

Muller Acura of Merrillville responded

msparkey322, Thank you taking the time to share your rating with us. We really appreciate your business. Please let us know if there is anything we can do for you in the future.

January 30, 2022

Excellent service, very professional staff. I would highly recommend this dealership. Stephan returned my call promptly. Very happy. More

by chhokargill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Keammerer, John Desmet, Stephan Piggee
Jan 31, 2022 -

Muller Acura of Merrillville responded

Thank you taking the time to share your rating with us. We really appreciate your business. Please let us know if there is anything we can do for you in the future.

Jan 31, 2022 -

chhokargill responded

Free car washes will be nice and extra oil change

January 28, 2022

Our sales guy did an awesome job working with us and cared about us being happy with our new purchase!! More

by mike.becky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kelly
Jan 31, 2022 -

Muller Acura of Merrillville responded

Thank you taking the time to share your rating with us. We really appreciate your business. Please let us know if there is anything we can do for you in the future.

January 28, 2022

every time I’ve gone to this dealership I was treated with great respect and completely enjoyed the experience. Their show room is first class. The sales people are extremely knowledgeable than their gen More

by jeff.brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt keammerer and Carl Kmiec
Jan 31, 2022 -

Muller Acura of Merrillville responded

Thank you taking the time to share your rating with us. We really appreciate your business. Please let us know if there is anything we can do for you in the future.

January 15, 2022

Don't buy anything from Muller Acura without hearing this above-and-beyond story of them lying to avoid a transmission warranty. It’s the worst I’ve ever been treated or screwed over by a company. I’ve been More

by Acura Defector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Amy, Matt
Feb 01, 2022 -

Muller Acura of Merrillville responded

Hello, Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to Maggie with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

June 01, 2021

I emailed my salesperson, Charles Bournazos, approximately 3 weeks after purchasing my ILX. I was inquiring about the paperwork to obtain my plates as nothing was provided and I had yet to recei More

by wlogo2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Charles Bournazos
April 09, 2021

Worst service department around. I would drive an hour to Rizza Acura then to give Muller any business. Amy in the service department and Mike the head technician are liars. They will damage your car and cal More

by Mark G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy, Mike
March 25, 2021

The whole process was jacked up. Our salesman (Charlie) was not very kind or relatable and acted like he didn't want to be there or work with us. We had a question about the car and he literally told us to More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
charlie