Muller Acura of Merrillville

Worst service department around. I would drive an hour to Rizza Acura then to give Muller any business. Amy in the service department and Mike the head technician are liars. They will damage your car and cal Rizza Acura then to give Muller any business. Amy in the service department and Mike the head technician are liars. They will damage your car and call you the liar. More

The whole process was jacked up. Our salesman (Charlie) was not very kind or relatable and acted like he didn't want to be there or work with us. We had a question about the car and he literally told us to was not very kind or relatable and acted like he didn't want to be there or work with us. We had a question about the car and he literally told us to "google it" as if it were beneath him to go find out some information about the car for us. We actually wanted to buy the car, but chose not to on principle due to the experience. Worst auto shopping experience ever. More

One thing about going to Muller is they make sure you are satiisfied. Although it takes me almost an hour to get there, it is well worth the trip. The service guys are great and it is always a pleasure to se satiisfied. Although it takes me almost an hour to get there, it is well worth the trip. The service guys are great and it is always a pleasure to see Amy, Mike and Todd. They only recommend work that is needed and they do not over price or charge for the work. The atmosphere is plesant and clean. Worth the trip. More

An exceptional place to buy an exceptional car. I have purchased multiple vehicles from this dealership and every purchase was a pleasure. An unexpected amount of courtesy, knowledge and professionalism f purchased multiple vehicles from this dealership and every purchase was a pleasure. An unexpected amount of courtesy, knowledge and professionalism from start to finish. Without hesitation I wholeheartedly recommend Muller Acura of Merrillville. More

Above and Beyond This was the second dealership that we visited that day. When we arrived we were greeted with a warm welcome from Alex. He showed us the cars we requ This was the second dealership that we visited that day. When we arrived we were greeted with a warm welcome from Alex. He showed us the cars we requested and then introduced us to cars that matched our interests. We went from buying 1 car to 2 (Acura and Audi)!! They truly earned our business! Not only did they work hard to secure good rates and warranty coverage on the used vehicles (3 yrs old); but they carefully explained the process to us every step of the way. Neely was awesome too. She was patient as we updated our insurance with the new vehicles and then explained every document that we had to sign. We really felt we could trust them and that we would continue to receive top notch, quality service. We are glad to be a part of the Muller Family! More

Great customer service! Great service in finding the right vehicle for our family. Very thorough and patient with my many questions. Very friendly atmosphere! Felt we got Great service in finding the right vehicle for our family. Very thorough and patient with my many questions. Very friendly atmosphere! Felt we got a great vehicle for a very fair price... More

Great experience! We drove to Battle Creek Michigan from Indianapolis to purchase a jeep. I was not happy with the vehicle upon test driving and inspection. We then d We drove to Battle Creek Michigan from Indianapolis to purchase a jeep. I was not happy with the vehicle upon test driving and inspection. We then drove to Merrillville to consider an alternate jeep. We were very pleased with every aspect of our experience. Everyone was very knowledgeable, professional and friendly. The jeep was in great condition! More

Great,great,great I can't say enough great things about this dealership and everyone that works there. Love them they treated me like family and made my visit pleasurab I can't say enough great things about this dealership and everyone that works there. Love them they treated me like family and made my visit pleasurable More

Unexpected Almost didn't keep my appointment to test drive TLX after reading some of the negative reviews about the vehicle. However, my salesperson Michael Lis Almost didn't keep my appointment to test drive TLX after reading some of the negative reviews about the vehicle. However, my salesperson Michael Lis and finance manager Steve Scultz made the experience an unexpectedly easy and painless process. They listened to us and delivered the deal we wanted and did everything they said they would, and more. They were wonderful to work with and the TLX was a great vehicle with a great deal. More

Fast, easy, and very efficient I drive from Chicago to Merrillville for a 2014 MDX. Sean Skaggs made it the best car buying experience I ever had. Steve the finance manager made me I drive from Chicago to Merrillville for a 2014 MDX. Sean Skaggs made it the best car buying experience I ever had. Steve the finance manager made me finally believe they are all not pushy. If you want to have a great experience, see Sean at Muller! More