
Muller Acura of Merrillville
Merrillville, IN
Filter Reviews by Keyword
By Type
Showing 228 reviews
Jalann my service rep, amazing! Robert the salesman, great! If you’re looking for great honest service, that go above and beyond! Those are your guys there! Would highly recommend. Robert the salesman, great! If you’re looking for great honest service, that go above and beyond! Those are your guys there! Would highly recommend. Everyone was so nice there but Robert and Jalann, wow. GREAT SERVICE! More
My wife has been researching luxury SUV’s for the past 2 years. She determined that the Acura MDX Aspec Advance was her first choice. We checked the Muller website religiously for months and stopped by the years. She determined that the Acura MDX Aspec Advance was her first choice. We checked the Muller website religiously for months and stopped by the dealership on two Sundays but could not find the model in the color scheme that we wanted. We finally decided to stop by when the staff was there (my wife does not tolerate high pressure sales people). Rick Ewing met us in the lot, listened to what we had to say ( my wife had done 2 yrs of research), and set us up for a test drive. We absolutely fell in love with the car. They did not have the color and interior that we wanted but found one at another dealer. Within a week they had our car. To our surprise, it had just been delivered and only had 75 miles when we picked it up. Rick guided us through the whole process, introduced us to the dealership manager and other staff, and at no time pressured us into purchasing anything that we didn’t want. To hijack a phrase, when we turn this car on, it returns the favor! We give Rick and everyone at Muller Acura 10 stars! More
We purchased a 2023 Acura TLX from Muller Acura in Sept of 2024. Our salesman, Carl Kmiec, was excellent to work with. If we were rating Carl on a scale of 1 to 10 he would get a 10 in all categories. He w of 2024. Our salesman, Carl Kmiec, was excellent to work with. If we were rating Carl on a scale of 1 to 10 he would get a 10 in all categories. He was helpful, professional, and very personable. We are happy with our experience with Muller Acura and Carl. Joe & Carol Copeland More
In general service departments did nice work. But some it took quite long (3-4 j Hiiours) to complete normal service. But some it took quite long (3-4 j Hiiours) to complete normal service. More
I went in for a recall on my vehicle. I was given an awesome loaner - brand new with 2000 miles on it. Everyone that I interacted with was knowledgeable and polite. My car was returned cl I was given an awesome loaner - brand new with 2000 miles on it. Everyone that I interacted with was knowledgeable and polite. My car was returned clean, vacuumed and most importantly, the work for the recall was done efficiently and correctly. Highly recommend. More