Muller Acura of Merrillville

Jalann provided great customer service on our recent visit. Part way thru long weekend trip, needed service for a tire that blew out on the highway. Called Jalann, he checked to confirm the tire was in visit. Part way thru long weekend trip, needed service for a tire that blew out on the highway. Called Jalann, he checked to confirm the tire was in stock and was ready to get someone working on it when we arrived. Appreciate the personal service. Thanks More

Jalen was great. Service is always great!I recommend Jalen as a service representative for all your needs Service is always great!I recommend Jalen as a service representative for all your needs More

Jalann my service rep, amazing! Robert the salesman, great! If you’re looking for great honest service, that go above and beyond! Those are your guys there! Would highly recommend. Robert the salesman, great! If you’re looking for great honest service, that go above and beyond! Those are your guys there! Would highly recommend. Everyone was so nice there but Robert and Jalann, wow. GREAT SERVICE! More

My wife has been researching luxury SUV’s for the past 2 years. She determined that the Acura MDX Aspec Advance was her first choice. We checked the Muller website religiously for months and stopped by the years. She determined that the Acura MDX Aspec Advance was her first choice. We checked the Muller website religiously for months and stopped by the dealership on two Sundays but could not find the model in the color scheme that we wanted. We finally decided to stop by when the staff was there (my wife does not tolerate high pressure sales people). Rick Ewing met us in the lot, listened to what we had to say ( my wife had done 2 yrs of research), and set us up for a test drive. We absolutely fell in love with the car. They did not have the color and interior that we wanted but found one at another dealer. Within a week they had our car. To our surprise, it had just been delivered and only had 75 miles when we picked it up. Rick guided us through the whole process, introduced us to the dealership manager and other staff, and at no time pressured us into purchasing anything that we didn’t want. To hijack a phrase, when we turn this car on, it returns the favor! We give Rick and everyone at Muller Acura 10 stars! More

We purchased a 2023 Acura TLX from Muller Acura in Sept of 2024. Our salesman, Carl Kmiec, was excellent to work with. If we were rating Carl on a scale of 1 to 10 he would get a 10 in all categories. He w of 2024. Our salesman, Carl Kmiec, was excellent to work with. If we were rating Carl on a scale of 1 to 10 he would get a 10 in all categories. He was helpful, professional, and very personable. We are happy with our experience with Muller Acura and Carl. Joe & Carol Copeland More

The service team is professional and respectful. They are prompt and responsive to questions. No hassle service They are prompt and responsive to questions. No hassle service More

I had a chip in my windshield and it was fixed beautifully. Really like dealing with Muller Acura!! beautifully. Really like dealing with Muller Acura!! More

Very professional dealership. Service advisor Matthew was friendly and knowledgeable. Service took more time than expected though. Service advisor Matthew was friendly and knowledgeable. Service took more time than expected though. More

In general service departments did nice work. But some it took quite long (3-4 j Hiiours) to complete normal service. But some it took quite long (3-4 j Hiiours) to complete normal service. More

I went in for a recall on my vehicle. I was given an awesome loaner - brand new with 2000 miles on it. Everyone that I interacted with was knowledgeable and polite. My car was returned cl I was given an awesome loaner - brand new with 2000 miles on it. Everyone that I interacted with was knowledgeable and polite. My car was returned clean, vacuumed and most importantly, the work for the recall was done efficiently and correctly. Highly recommend. More