
Muller Acura of Merrillville
Merrillville, IN
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Carl was a pleasure to work with. Everything went so smooth and they kept me up to date on my car while it was being built to the day it was delivered. They made car buying very eas Everything went so smooth and they kept me up to date on my car while it was being built to the day it was delivered. They made car buying very easy and quick. More
My overall buying experience was excellent. The staff was prompt and up front in their answers to any questions I had prior to purchase. The buying process was handled in a timely and profess The staff was prompt and up front in their answers to any questions I had prior to purchase. The buying process was handled in a timely and professional manner and I have no complaints. Two thumbs up! More
Robert Kelly, our sales advisor was very knowledgeable and experienced. Described features/benefits of vehicle and technology. I would recommend Muller to friends/family. and experienced. Described features/benefits of vehicle and technology. I would recommend Muller to friends/family. More
Very fast at responding from the CarGurus site. The car was as accurate as the add. Top notch dealership. Adam is a great salesman. Would do business again with them. The car was as accurate as the add. Top notch dealership. Adam is a great salesman. Would do business again with them. More
Had a tire fixed on last visit and still had same slow leak in it when I returned for this visit. Asked for it to be looked at and fixed. Was told they couldn't find anything, I said I had paid for it t leak in it when I returned for this visit. Asked for it to be looked at and fixed. Was told they couldn't find anything, I said I had paid for it to be fixed last time and still not fixed. So I paid for noting and was offered nothing in return for failure of work done. Car needs a transmission fluid flush and change. Price was much higher than I can get it done elsewhere. It will be done elsewhere. Had my engine oil and filter change - again price was much higher than elsewhere. Basically $100. Wow!!!! If I didn't have a recall that needed to be addressed I wouldn't have brought my car there. This took nearly 2 hours - I think most of the time was spent on developing a list of service recommendation to bring my bill up to $1000. Over priced work and questionable reasons for it. Very doubtful that I'll be back. More
Stephan is a great guy. He makes you feel welcome and he works with you one on one to make sure you get the car you want. No pressure from him. He’s very fair. He makes you feel welcome and he works with you one on one to make sure you get the car you want. No pressure from him. He’s very fair. More