Muller Honda of Gurnee

Consumate professionals I brought my car in for service and waited. Work was completed faster than projected. Service personnel was courteous and professional which exceeded I brought my car in for service and waited. Work was completed faster than projected. Service personnel was courteous and professional which exceeded all of my expectations. More

Great customer service! My keys were stolen and Honda was very expedient and accommodating in having my key fob reprogrammed and my door lock changed. Great customer service! My keys were stolen and Honda was very expedient and accommodating in having my key fob reprogrammed and my door lock changed. Great customer service! More

The best Easy to work with, honest and up front in terms of pricing. Car there on time. Overall he is a great person. I will buy every car here Easy to work with, honest and up front in terms of pricing. Car there on time. Overall he is a great person. I will buy every car here More

GREAT, Sales and Service Whether it's sales or service Muller Honda always takes good care of you. Jason Fosdick in service was great an always worked me in for service even i Whether it's sales or service Muller Honda always takes good care of you. Jason Fosdick in service was great an always worked me in for service even if I didn't have an appointment He did little repairs for no charge, and answered all my questions with a smile. I know sometimes repairs are more expensive at the dealership, but if you want it done right Muller Honda will do it without cutting corners. Jason Lumpkins in sales was fair and honest. He tried hard to get me the best deal he could. Terry Lumpkins tried hard to accommodate all my needs. More

Fast and friendly service! I was at Muller service to get a second key fob programmed since I thought I lost my original. They actually found my "lost" key between the seat and I was at Muller service to get a second key fob programmed since I thought I lost my original. They actually found my "lost" key between the seat and console inside the suv when the confirmation came up on the computer that all three were reprogrammed! Now I have two extras! Great job! More

Oil change Everything was fine about the oil change but it took over an hour! I think my car was ready quickly but the technician never checked it and got back Everything was fine about the oil change but it took over an hour! I think my car was ready quickly but the technician never checked it and got back to me. More

Excellent Identified the problem with the brakes quickly. Afterwards the brakes were much better! Took a little longer, Service adviser was courteous and inform Identified the problem with the brakes quickly. Afterwards the brakes were much better! Took a little longer, Service adviser was courteous and informative as to the problem and repair needed to fix it. More

Great experience Just like to thanks all your employees that I came in contact with. Especially Chris Harrison,I was coming to Chicago for a funeral on Saturday, when Just like to thanks all your employees that I came in contact with. Especially Chris Harrison,I was coming to Chicago for a funeral on Saturday, when my CR-V broke down on 94, got it towed to your dealership late Friday, you were very busy! Chris said it would be Monday before he could get it looked at. I told him I was hoping to go home Monday, and back to work on Tuesday. He said he would do his best! I said I understand, I’LL have to deal with it. My cousin picked me up, and I thought I’d be back sometime next week. Chris called me at 7:39 am Saturday and said my car was fixed, water pump-was broke and he asked the mechanic if he could stay late and fix it,which he did! I made it to funeral and back to work on Tuesday! Thank you very much Muller Honda!!!!JR More

Greatful Soul First of all I want to give God the glory. Honda Gurnee and Nick you guys treated me with respect and you give me a car when no one would give me a se First of all I want to give God the glory. Honda Gurnee and Nick you guys treated me with respect and you give me a car when no one would give me a second chance. Especially after filling for Bankruptcy. Nick did an awesome job of making sure I left your lot with a new car. I am so great full and be appreciative of Honda of Gurnee Illinois. Thank you for taking a chance on me. I will tell everyone who need a car to go to Honda Gurnee Illinois. Once again I thank you and God ‘s blessings upon you and your family always. DESIREE SMITH More

Courteous service I brought my vehicle in for an oil change. The service center honored the digital version of the oil change coupon that was listed on the dealer websi I brought my vehicle in for an oil change. The service center honored the digital version of the oil change coupon that was listed on the dealer website. The technician gave me several progress reports and was very courteous. I will definitely use them again. More