Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Muller Honda of Gurnee
Gurnee, IL
674 Reviews
At Muller Honda of Gurnee, we believe buying or servicing a vehicle should be as exceptional as the Honda you drive. As part of the Muller Auto Group, a family-owned and operated dealer group serving Chicagoland and Northwest Indiana for over 50 years, we take pride in delivering a premium automotive experience built on trust, transparency, and true customer care.
Our award-winning team is here to make every step simple — from helping you discover the perfect new or Certified Pre-Owned Honda, to keeping your vehicle performing at its best with expert service and genuine Honda parts. We’re passionate about our customers, our cars, and our community — and it shows in everything we do.
When you visit Muller Honda of Gurnee, you’ll find a welcoming team, fair and upfront pricing, and a promise that you will not be disappointed.
Come see why so many drivers throughout Chicagoland and beyond choose Muller Honda of Gurnee.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 674 reviews
April 23, 2026
Jason is wonderful at his job in service. Very prompt and efficient. Have had Jason for my service truck since 2009. Very prompt and efficient. Have had Jason for my service truck since 2009. More
by Mry_hamrick
Employees Worked With
April 20, 2026
Always a great experience purchasing or leasing a vehicle at Mueller Honda. Staff is always friendly and ready to help with you needs. at Mueller Honda. Staff is always friendly and ready to help with you needs. More
by patpender
Employees Worked With
April 09, 2026
Jason was very prompt when we arrive at the dealership. He explained that I was eligible for an oil change and tire rotation. The was also a recall on a small radiator grill. He ordered the part and will He explained that I was eligible for an oil change and tire rotation. The was also a recall on a small radiator grill. He ordered the part and will call me when it gets in to bring it back to the dealership. He offered a courtesy car if we wanted to going anywhere while our vehicle was getting repaired. Ha was very personable and knowledgeable More
by VINROSE92
April 06, 2026
Great customer service, service advisors are knowledgeable. They always keep you updated of progress. Offers discounts knowledgeable. They always keep you updated of progress. Offers discounts More
by Nina
March 31, 2026
I just purchased a new 2026 Pilot and couldn't be more pleased with the experience! My salesperson (Pieter Janse-Vreeling) made it hands-down the easiest and best car purchase I've ever had. I really appr pleased with the experience! My salesperson (Pieter Janse-Vreeling) made it hands-down the easiest and best car purchase I've ever had. I really appreciated Pieter's friendly and competent approach. There was absolutely no pressure in terms of talking me into anything I wasn't interested in. It was also refreshing to buy from a dealership that doesn't pre-install add-ons that inflate the price. I was looking for a currently hard-to-find exterior/interior color combo, but Pieter searched far and wide, found it, and had it at the dealership within a few days. All this AND I know a got a great deal too! I hadn't been to Gurnee Honda before - but based on this transaction I'll be back! More
by dbier
Employees Worked With
March 17, 2026
Anthony was efficient and professional. The facility is clean and the waiting area has nice amenities. The facility is clean and the waiting area has nice amenities. More
by DT
Employees Worked With
March 05, 2026
Leesa, our salesperson was very good. She worked to get my wife into the exact CR-V she wanted. My only problem with the entire process had to do with our trade in. They stared at $2800 u She worked to get my wife into the exact CR-V she wanted. My only problem with the entire process had to do with our trade in. They stared at $2800 under Kelly Bluebook. I mentioned Carmax and they said they would redo it using Carmax. Why did I have to ask for that? That came back still well below the Kelly price but we took it. Then during the finance process the actual number used for the trade in was less than the Carmax price and I pointed it out. The finance guy went into an explanation that it had to do with taxes and we were getting the same trade value. It made no sense to either my wife or I. It was exactly the kind of double talk that frustrates me to no end at most car dealers. We used the Costco buying program but at the end of the day I’m not sure how much it actually saved us due to all the double talk. The finance process was very rushed and I felt kind of steamrolled. Bottom line is my wife loves the car and I’m glad we bought it. More
by Greg B
Employees Worked With
Leesa Mireles
March 05, 2026
Jerson Ocampo in my opinion is a top notch Salesperson. He took care of our wants and needs. I felt very comfortable with him and the staff we came in contact with. The whole place is number one in my book He took care of our wants and needs. I felt very comfortable with him and the staff we came in contact with. The whole place is number one in my book. I never felt this way at a car dealer thank you. He called that night to see how things went, that was Saturday night. On Monday he called again to see if there was anything more he could to. That’s the type of salesperson I enjoy working with. Thank you Jerson Ocampo I’ll recommend you to all my friends. More
by lynx420
March 04, 2026
Joe worked with us through the whole process and was awesome! He kept on communication all day and answered every question we had, and even provided some details we didn’t know. When we arrived at the awesome! He kept on communication all day and answered every question we had, and even provided some details we didn’t know. When we arrived at the dealership to purchase he was very hands on and made sure the sale went very smoothly. More
by Kdem
Employees Worked With
Other Employees :
I don’t remember the name of the gentleman who helped us through finance steps, but he was very organized and helpful on completing everything quickly and efficiently.
February 28, 2026
Had lease ending, decided I wanted to finance the lease. Got with a credit union to finance it with and I was told I would just need to go in to get the purchase agreement from the dealership. I called ahea Got with a credit union to finance it with and I was told I would just need to go in to get the purchase agreement from the dealership. I called ahead they put time with sales rep. Told them what I was looking to do they should their rates which were way higher then my credit union rates and told them what I needed and they told me they could not provide that and the credit union would have to call Honda. Found out they actually lied to me. I went to another Honda dealership and they were able to give it to me and proceed insight that the dealership should have given it to me but didn't because I was not going through them. The other Honda dealership was able to match the credit union rate as well and super friendly. But will never recommend the Gurnee Honda dealership after they told me no to something they should have been able to do and the credits union told me some dealership play hard to get on purpose to get people to cave. Glad I found a honest dealership who helped after what Muller tried to do. More
by Trevor.courtney
Employees Worked With
Leesa Morelos
