Muller Honda of Gurnee

Gracie was so helpful and knew her vehicles. Everything was done in a very timely manner. Edna was very knowledgeable and efficient in providing all the information we needed to operate the ca Everything was done in a very timely manner. Edna was very knowledgeable and efficient in providing all the information we needed to operate the car. Thank you for such a great experience. More

Consistent top quality services provided by all departments , sales, repair and maintenance, finance and management! departments , sales, repair and maintenance, finance and management! More

Sumrit immediately welcomed us in and was very kind. He helped me get my dream car and was honest with a lot of things. He made car shopping fun! It wasn’t dull and boring. Look for Sumrit! He is helpfu He helped me get my dream car and was honest with a lot of things. He made car shopping fun! It wasn’t dull and boring. Look for Sumrit! He is helpful and is very knowledgable of the cars. More

Leesa was amazing as our sales gal! She knew all her stuff in and out, and it was an absolute pleasure to be handled by her. Alan in the service department is a great guy as well 👍 She knew all her stuff in and out, and it was an absolute pleasure to be handled by her. Alan in the service department is a great guy as well 👍 More

Muller works with the Costco car buyer program. I felt I was treated fairly. Do not pay for the coatings. My salesperson, Sumret, was straight forward and helpful. Please be careful for others t I felt I was treated fairly. Do not pay for the coatings. My salesperson, Sumret, was straight forward and helpful. Please be careful for others to avoid talking down to people based on age. When explaining the features once bought, the associate assumed (incorrectly) that I didn’t know iPhone features like “her mom.” Otherwise, a terrific experience and I would deal with them again. More

Cole and Ryan were both very helpful and friendly. It was a a very good experience. It was a a very good experience. More

My sales rep, Ozzie spent time with me to review the car and answer all my questions. He was very helpful and patient. Ryan explained all the paperwork and reviewed the warranties that would work best for m and answer all my questions. He was very helpful and patient. Ryan explained all the paperwork and reviewed the warranties that would work best for me. Edna set up my car preferences and answered all my questions. I am very happy with my purchase and the service I received. More

I recently purchased a new Honda Pilot from Muller Honda of Gurnee. While they did not have exactly what I wanted on their lot Gracie did locate and bring in a match for the vehicle I wanted and emailed to of Gurnee. While they did not have exactly what I wanted on their lot Gracie did locate and bring in a match for the vehicle I wanted and emailed to let me know of it’s arrival. Gracie was quiet and efficient. She did not push me into a car or deal. When I went to pick up vehicle Edna was patient with me and listened to my needs as she programmed my desires into car’s technology (and offered her phone number and future support if/when needed). Josh wrapped up my new purchase. While presenting additional warranties available for purchase he did so without trying to push additional expenses. I dread car dealerships and this team was professional and patient with me and not pushy. I recommend this Muller team. More

Overall very good experience. My conversations with Ivan, the sales rep, over several days were efficient. We got to a place where we were ready to make the transaction rather qui My conversations with Ivan, the sales rep, over several days were efficient. We got to a place where we were ready to make the transaction rather quickly. The day I went to pick up the vehicle I also had a good experience with Ryan, the finance manager. While it’s part of his role to inform in all the extra warranty options, he was more educational and less pressure sale. I thought that was very professional and I think others reading this review will agree. The transaction was efficient and cordial. I appreciated both aspects. Good review of this dealership based on my interactions with Ivan and Ryan. More

The people at muller Honda of Gurnee were great. No pressure and very informative. Gracie, our sales person, was responsive and remember all of my requests when I came to pick up the car. Edna, the No pressure and very informative. Gracie, our sales person, was responsive and remember all of my requests when I came to pick up the car. Edna, the person who trained me on all of the features and options, walked me through the setup and patiently let me make decisions on the radio and phone and security, etc. Then she gave me her cell number and said that I could call her at anytime with questions. Best closing and pickup that I’ve ever had More