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Muller Honda of Gurnee - Service Center

4.7

218 Lifetime Service Reviews

7000 Grand Ave, Gurnee, Illinois 60031

221 Reviews of Muller Honda Of Gurnee - Service Center

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November 15, 2018

"Oil and trans fluid change"

- davidackron

Chris got my car right in and kept me informed thru the entire process. The price was similar to other shops and I feel was fair.

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Recommend Dealer
Yes
Employees Worked With
Chris Harrison
November 15, 2018

"Muller Honda of Gurnee "

- kmitsuuchi7

They are always very helpful and quick and explain everything fully. Would recommend them to anyone looking to get their car serviced for any reason.

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Recommend Dealer
Yes
Employees Worked With
George Bialkowski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2018

"Awesome Experiance- Great Customer Service"

- jericoz28

Jason and the gang are GREAT. They get you in and out in a very timely manner, your car comes back nice and clean. Service is done Right the first time.

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Recommend Dealer
Yes
Employees Worked With
Jason Fosdick
Nov 15, 2018 -

Muller Honda of Gurnee responded

Hi jericoz28 - Thank you for giving a big shout out to Jason and the gang! :) We appreciate the review and look forward to your next visit!

November 14, 2018

"Well Taken Care Of!"

- DAWNNETT

I always have a great experience when I bring in my car. I live in Libertyville and am within walking distance of the Honda dealership there, but always drive up to Gurnee for my service because I know I will be well taken care of. My car was recently leaking oil and Jason had it checked out. The engine needed to be pulled out to see what was going on. Even though it was past warranty they still took care of it and all I had to pay for was the deductible. They even covered the rental car for me. It was such a nice surprise. Thank you! When I need my next car, I'll be buying my third Honda at Muller.

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Recommend Dealer
Yes
Employees Worked With
Jason Fosdick
Nov 14, 2018 -

Muller Honda of Gurnee responded

Hi DAWNNETT - Thank you so much for the great review of your experience! We appreciate you making the trip to our service department for all your Honda service needs. We look forward to being your Honda dealer for life!

November 13, 2018

"People and Server are Great"

- danhall

Never had an issue with Muller Honda service. They are honest with the work and don't try to over sell you on service you don't need.

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 14, 2018 -

Muller Honda of Gurnee responded

Hi danhall - We're so glad you enjoyed your experience at Muller Honda of Gurnee! Thanks for dropping a line to let us know you are a happy guest!

November 13, 2018

"Awesome as Usual"

- DRWATKIN

I brought my wife’s CRV in for service and as usual Jason Fosdick greeted me and took care of everything quickly and efficiently. He also went over the inspection of the car and offered some great recommendations. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Jason Fosdick
Nov 14, 2018 -

Muller Honda of Gurnee responded

Hi DRWATKIN - Would it be weird if we changed our dealership's slogan to "Awesome as Usual"? because we're seriously considering it! Thanks so much for the great review!

November 13, 2018

"Muller Honda Gurnee"

- DRKDOKKEN

The Muller Honda has always provided great service for my Civic. I recommend using them for service to anyone. The guys at the service desk are always on the ball and the work is done quickly.

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Recommend Dealer
Yes
Employees Worked With
Brad Laurentzen
Nov 14, 2018 -

Muller Honda of Gurnee responded

Hi DRKDOKKEN - Thanks for the great review of our service department! We appreciate you letting us know how we're doing. We look forward to serving you again in the future!

November 12, 2018

"Im pleased "

- dani.a.cas12

Chris was very helpful and professional. Thanks for your help on getting my car serviced fast and assisting with the loaner car. The price was pretty high but that’s not your fault, however you were able to assure me that I was doing the right thing by getting it there, showing me the benefits and the risks if done place else. Thank you. Will definitely come back to see you if needed .

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Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 14, 2018 -

Muller Honda of Gurnee responded

Hi dani.a.cas12 - Thank you for leaving this great review for Chris in our service department! We appreciate your business and will share your kind remarks with the team.

November 12, 2018

"Beyond their normal service "

- ORLANDO2214

I work odd hours and days and can't always make appointments to have my routine maintenance work done, but I showed up when they open and made the time to take care of my car. Thank you. Orlando Portillo

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Recommend Dealer
Yes
Employees Worked With
ALL your staff is great!
Nov 14, 2018 -

Muller Honda of Gurnee responded

Hi ORLANDO2214 - We're so happy our service department was able to accommodate you at a time that was convenient for you. Thank you for leaving a review!

November 12, 2018

"It was great"

- kmacdonald1

Service was done well and quickly. Estimate of how much time it would take was correct down to the minute. I will return to Mueller Honda.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 12, 2018 -

Muller Honda of Gurnee responded

Hi kmacdonald1 - We love to meet or beat our deadline! Thanks so much for dropping a line to let us know you enjoyed your service visit!

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