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Muller Honda of Gurnee - Service Center

4.6

127 Lifetime Service Reviews

7000 Grand Ave, Gurnee, Illinois 60031

128 Reviews of Muller Honda Of Gurnee - Service Center

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September 24, 2018

"Accessory Installation"

- RSTS67

I dropped my Pilot off at 7:30, and they had my loaner ready for me, I was in and out in less than ten minutes. They called when it was done, and it was a very clean install with a friendly and helpful staff.

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Recommend Dealer
Yes
Employees Worked With
David Krochmal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 22, 2018

"Always superb service "

- EKGREENE

An excellent dealership with great employees that take care of your vehicle with the wonderful services that are provided. I would recommend this dealership to everyone.

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Recommend Dealer
Yes
Employees Worked With
Nick Kretsch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alan Laudonckas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Tarello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : There are others but forget their names
Sep 24, 2018 -

Muller Honda of Gurnee responded

Hi EKGREENE- Thank you for choosing Muller Honda of Gurnee for your service needs. We’re so pleased that you enjoyed your visit. Thanks for taking the time to leave a review!

September 20, 2018

"Very professional and a complete service"

- RDRD

Took my 2007 Honda Accord to fix the A/C. Fixed the A/C, bad relay. They did a complete inspection. Recommend replacing all fluids and plugs. They were right the prior owner was my brother and he only replaced oil. Even applied all the coupons. The price is comparable to local Auto shop.

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Recommend Dealer
Yes
Employees Worked With
George Bialkowski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Muller Honda of Gurnee responded

Hi RDRD- Thank you for choosing Muller Honda of Gurnee for your service. We appreciate you sharing your experience with us.

September 19, 2018

"Oil change"

- shirley.bui

The service is great and they are very friendly! They always perform our oil changes. They let us know if there was a recall and any other issues and usually take care of it right away so I don't have to come back to have it serviced later.

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Recommend Dealer
Yes
Employees Worked With
Cound not remember who I spoke to.
Sep 19, 2018 -

Muller Honda of Gurnee responded

Hi shirley.bui - Thank you so much for leaving a review! We love to hear how we're doing and are so happy that you enjoy your time at Muller Honda of Gurnee!

September 18, 2018

"Exceptional Service"

- Ken

Everyone from the service desk to cashier are professional and courteous. I go with my dog and she is always welcome. I don’t know of many dealerships in the area that I can bring her to but, they are super dog friendly. Special thanks to Chris and Jason for all your help.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris and Jason in service.
Sep 19, 2018 -

Muller Honda of Gurnee responded

Hi Ken- We're so happy you and your sweet doggy had a pleasant experience at Muller Honda of Gurnee. We'll be sure to pass along your kind remarks to Chris and Jason!

September 17, 2018

"Oil change"

- kathyhlee2005

The service team is always courteous and professional. When additional work is needed I am always informed with thorough explanation and expected cost and time which is always helpful.

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Recommend Dealer
Yes
Employees Worked With
George Bialkowski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 18, 2018 -

Muller Honda of Gurnee responded

Hi kathyhlee2005 - Thank you so much for trusting Muller Honda of Gurnee with your service needs. We pride ourselves on 100% customer satisfaction and sincerely appreciate your feedback!

September 17, 2018

"Fast & Friendly"

- ichose2serve

Making my appointment online is fast and easy. I drive in @ my appointment time, give them my keys and tell them my name. 30 mins later I Drive out a happy customer! Outstanding!

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Recommend Dealer
Yes
Employees Worked With
Alan - service
Sep 18, 2018 -

Muller Honda of Gurnee responded

Hi ichose2serve- We're so happy to learn you were pleased with your experience at Muller Honda of Gurnee. Thank you for taking the time to let us know how we're doing!

September 17, 2018

"Quick oil change and inspection "

- JYa

Visited Muller Honda in Gurnee for a routine oil change and inspection. They did both while I waited, applied relevant coupons, and had me quickly on my way. They included a complimentary cat wash, too.

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Recommend Dealer
Yes
Employees Worked With
RO26092139
Sep 17, 2018 -

Muller Honda of Gurnee responded

Hi JYa - Thanks for choosing Muller Honda of Gurnee for your service. I must say, washing your cat was above and beyond! I didn't even know we did that! Hahaha..

September 13, 2018

"Quick and accommodating "

- DeeDeegr8

The service guys here, at least at 7am on a Tuesday, are pretty okay. I got a "free" dab of paint on a ding from a paint-patch kit I didn't have to buy, for the low low price of a maybe not super nessary $15 tire rotation (that was also $5 off.) Honestly, dudes have tried to pull worse at Honda dealerships, and at least the road salt won't rust my brand new car.

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Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 14, 2018 -

Muller Honda of Gurnee responded

Hello DeeDeegr8- Thank you for your business. We appreciate that you chose Muller Honda of Gurnee for your service.

September 13, 2018

"Excellent service "

- MOKBUCK

Good job at keeping me informed of what was going on. Appointment was fast and all service people and cashier were very helpful courteous, and professional.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Nick Kretsch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Krochmal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Reed
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 14, 2018 -

Muller Honda of Gurnee responded

Hi MOKBUCK- Thanks for trusting us with your vehicle's service. We appreciate you!

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