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Muller Honda of Gurnee - Service Center

Gurnee, IL

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342 Reviews

342 Reviews of Muller Honda of Gurnee - Service Center

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October 13, 2018

Excellent service I have used this service department for many years. I am always extremely happy with the quality of service and the friendly and knowledgeable staff. More

by HILLARYJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domingo, Chris Mitchell
Oct 15, 2018 -

Muller Honda of Gurnee responded

HILLARYJS - Your loyal patronage of our service department is GREATLY appreciated! Thank you so much for leaving a review for us.

October 12, 2018

Bonnie (service person) was very pleasant and knowledgable. Entered service area and welcomed immediately. Spoke with "Bonnie" who understood exactly why I was there. He took my coupon for service and moved my More

by ZOBAK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person, Alan Laudonckas
Oct 15, 2018 -

Muller Honda of Gurnee responded

Hi ZOBAK0 - We're so glad you love our service coupons. We're always trying to find new ways to wow our valued service guests! Your feedback is so helpful, thanks!!

October 12, 2018

Great service as always! Chris was very friendly and helpful with the work I needed to get done on my car! I will definitely continue to take my car there! More

by bpeters94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mitchell
Oct 15, 2018 -

Muller Honda of Gurnee responded

Hi bpeters94 - Thanks for the 5-star review!! We appreciate your kind remarks and are so happy we'll see you again in the future!

October 12, 2018

Issues with Bluetooth noise callers not hearing me clearly I spent 3 hours 45min to me they couldn’t figure It out Alan didn’t check if the phone was connected to my car just send me on my way gave me 800 More

by ruladydi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Laudonckas
Oct 15, 2018 -

Muller Honda of Gurnee responded

Hi ruladydi - Thank you for taking the time to provide feedback about your visit. So that we may best assist you, please reach out to us directly at mullerhondahp@gmail.com.

October 10, 2018

Great Service Always great service here. Was in and out in less time than expected. Service was done and car was washed and I was on my way in less than 30 minute More

by dfurniss75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
Oct 10, 2018 -

Muller Honda of Gurnee responded

Hi dfurniss75 - We're so happy to learn you enjoyed your experience at our service department. Thanks for leaving a review for us!

October 10, 2018

fast, efficient and fairly priced services I got my oil change and rear brake pads replaced last Saturday. The service staff was very attentive and the work was completed quickly and reasonabl More

by LuisT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 10, 2018 -

Muller Honda of Gurnee responded

Hi LuisT - Thanks for choosing Muller Honda for your brake pad replacement. We appreciate you taking the time to leave us a 5-star review!

October 10, 2018

Great Service I went in for an engine oil change. Also, received a transmission fluid change. The service representative was professional and courteous. Also, th More

by yosaved10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
Oct 12, 2018 -

Muller Honda of Gurnee responded

Hi yosaved10 - Thanks so much for visiting us at Muller Honda of Gurnee. We strive to provide 100% customer satisfaction and it sounds like you experienced our best! We hope to have an opportunity to serve you again in the future.

October 10, 2018

Excellent as always! Thank you so much for awesome service. The dealership is always welcoming, the staff is friendly and knowledgeable, and service is quick and thorough. More

by MIDGE1503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Bialkowski
Oct 12, 2018 -

Muller Honda of Gurnee responded

Hi MIDGE1503 - Your review just made our day!! Thank you so much for choosing Muller Honda of Gurnee. We look forward to seeing you again in the future.

October 10, 2018

Finally a solution I was having issues with a low tire pressure light ever since I purchased my CRV. By speaking with the service manager and getting it looked at by s m More

by TTFNUSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 12, 2018 -

Muller Honda of Gurnee responded

Hi TTFNUSER - We're so happy to hear your problem has been solved. Thanks for visiting Muller Honda of Gurnee for your vehicle service needs!

October 10, 2018

Conscientious honest service They didn’t tell me that anything extra needed to be done other than what needed to be done. Honest and reliable. I will be returning! More

by Kiwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Lauritzen
Oct 12, 2018 -

Muller Honda of Gurnee responded

Hello Kiwi! Honest and reliable - that's us!! We sincerely appreciate you taking the time to share feedback about your experience. We look forward to servicing you again in the future.

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