Muller Honda of Gurnee - Service Center

Quick and professioinal Chris Harrison was very helpful and the service provided was what I needed. It was quick, convenient and professional. I have recommended both the s Chris Harrison was very helpful and the service provided was what I needed. It was quick, convenient and professional. I have recommended both the sales and service to other friends. More

Check engine light was coming on and off The service was handled in a very professional and courteous manner. They answered all my questions and even helped with securing us a loaner. We br The service was handled in a very professional and courteous manner. They answered all my questions and even helped with securing us a loaner. We brought in for an issue and it turned out that it was under warranty and the process was explained thoroughly and it even worked out that we were able to get additional work completed that was needed. More

Convenience This dealership is very close to my home. Getting my car serviced is very convenient. Everyone is friendly and explains my car needs to me. This dealership is very close to my home. Getting my car serviced is very convenient. Everyone is friendly and explains my car needs to me. More

Efficient This is the only place I take my car for service. I trust the employees not to overcharge or offer services I don’t need. I am never disappointed. The This is the only place I take my car for service. I trust the employees not to overcharge or offer services I don’t need. I am never disappointed. They are efficient, friendly, and respect my time. More

First impression and service We purchased our Odyssey from Muller, we live 20+ miles away, and came back for an oil change. Online appt scheduling was easy and Mr. Vargas took car We purchased our Odyssey from Muller, we live 20+ miles away, and came back for an oil change. Online appt scheduling was easy and Mr. Vargas took care of everything quickly throwing in a tire rotation for free. Good people and good service. That’s why we drive past 2 other Honda dealerships to go to them. More

Quick, easy, and friendly Made an oil change appointment online and everything went as you would want it to go, which is above expectations. Staff was friendly and I was in and Made an oil change appointment online and everything went as you would want it to go, which is above expectations. Staff was friendly and I was in and out quick and they included a car wash and quick inspection. Would definitely go back for future service. More

Great Service Staff was friendly and courteous. They got me in and out quickly and price was reasonable. Happy to continue to have my car serviced here. Staff was friendly and courteous. They got me in and out quickly and price was reasonable. Happy to continue to have my car serviced here. More

Brake and Oil change Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff gets you to work on time. More

Needs to be addressed Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topic Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topics. One example is his political views that are quite offensive in nature. Political views have no place on the floor and I should not be subject to hearing them while sitting to get my car serviced. I may not return and may choose to go to another Honda for service. No reason to have to put up with this behavior from an adult. More

Service to my Honda Accord Service was great and quick. The dealership waiting area was big and clean. Very polite people in the dealership. The service person was very good Service was great and quick. The dealership waiting area was big and clean. Very polite people in the dealership. The service person was very good on communicating what my car needed. More