342 Reviews of Muller Honda of Gurnee - Service Center
Replace side mirror cover Courteous and pleasant employee who installed the cover and also directed us to Joe Pescatore,for another service. We appreciated both Chris and Joe f Courteous and pleasant employee who installed the cover and also directed us to Joe Pescatore,for another service. We appreciated both Chris and Joe for their friendly service. More
Oil Change Oil change - was quick in and out with friendly great customer service. Making appt was easy too. They did a fantastic job and I value that alot. T Oil change - was quick in and out with friendly great customer service. Making appt was easy too. They did a fantastic job and I value that alot. Thx More
Mechanical Issues Worked with Jason. Knows how to treat customers well. Is always very friendly and provides good advise on what to address when issues come up Worked with Jason. Knows how to treat customers well. Is always very friendly and provides good advise on what to address when issues come up More
Scheduling Service via phone frustrating! Scheduling service or getting ahold of service writers is next to impossible! Called four different times and still couldn’t schedule a simple oil ch Scheduling service or getting ahold of service writers is next to impossible! Called four different times and still couldn’t schedule a simple oil change. Phone transfers to service rang over twenty times with no answer. When transferred to scheduler, got voice mail and they never called back entire day! Finally scheduled via Internet. When dropping car off, none of the four service writers greeted us for several minutes. Schedulers and service writers need some major customer service and follow up training! More
Great customer service Always a great experience. Whatever the reason for the visit, service is always done correctly the first time; oil change or repairs. Customer service Always a great experience. Whatever the reason for the visit, service is always done correctly the first time; oil change or repairs. Customer service is excellent! Buying experience was also terrific, helpful and no pressure. More
Great service Great and friendly experience!.My teenage new driver took the car in for an oil change and they helped her and she said the service was fast and Chris Great and friendly experience!.My teenage new driver took the car in for an oil change and they helped her and she said the service was fast and Chris helped her have a good first experience with car maintenance. More
Greater Service Have been taking my Honda Civic in for service for about two years. Service is great and done in a timely manner. Maintenance is reasonably priced and Have been taking my Honda Civic in for service for about two years. Service is great and done in a timely manner. Maintenance is reasonably priced and very helpful. More
Fast, professional & quality service. Had an issue with my car and they were able to get it in fast for repair and fix it as I waited. I have the utmost confidence in the staff at Muller H Had an issue with my car and they were able to get it in fast for repair and fix it as I waited. I have the utmost confidence in the staff at Muller Honda from the sales consultant I worked with to the finance department and most recently the service department. Thank you for all you do. I will continue to be a repeat customer. More
Awesome! Always quick and simple. Best people to work with. Nothing like showing up to a place that gives you quick and easy service all the time. Always quick and simple. Best people to work with. Nothing like showing up to a place that gives you quick and easy service all the time. More
Great service in and out in under 1 hour Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of peopl Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of people. More