Muller Honda of Gurnee - Service Center

Customer & Quality Service! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! More

It worked out in the end After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car u After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car up and the sound was still there. Next they replaced the axle. Again, I went to get the car and the sound was still there. Eventually it was determined to be caused from the body of the car. It took over a week to get resolved but in the end it was fixed. The service representatives, Domingo and Mark, seemed sincere and apologized for the time and frustration it took to get this resolved. I would recommend them as service representatives and will go to them in the future if needed. More

quick, easy and painless I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening d I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening during the entire process. More

Qotes always different I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done withi I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done within the next 6 months they are not urgent. I drove my car like normal no squeaking 3 months go in for a oil change now my brakes are so bad that the quote doubled and they need to be done now. dont trust them, and will not be back More

Honda Accord Service I have always serviced my Hondas at this dealership. The service staff is courteous, and friendly. I have never had to bring back my cars after they w I have always serviced my Hondas at this dealership. The service staff is courteous, and friendly. I have never had to bring back my cars after they were serviced at this dealership for poor workmanship. More

Excellent service I arrived in the morning without a previous appointment and even so they took my oddyssey honday for service, they were very fast and very profession I arrived in the morning without a previous appointment and even so they took my oddyssey honday for service, they were very fast and very professional More

fast service I had an oil change appointment and I was in and out of there in less than 30 minutes! They have very professional and friendly staff. I had an oil change appointment and I was in and out of there in less than 30 minutes! They have very professional and friendly staff. More

Very Satisfied. The employees were very professional friendly and nice to me and the other customers around me waiting for their vehicle. My waiting time wasn’t even The employees were very professional friendly and nice to me and the other customers around me waiting for their vehicle. My waiting time wasn’t even long at all, in and out smooth. Great work! More

Awesome service! Bonnie did an awesome job when we took the car in for an oil change. He was super fast and very thorough with his service. Bonnie did an awesome job when we took the car in for an oil change. He was super fast and very thorough with his service. More

The best! I always take my cat to Muller Honda. They have the best customer service and overall experience! I won't think of going anywhere else. I always take my cat to Muller Honda. They have the best customer service and overall experience! I won't think of going anywhere else. More