Muller Honda of Gurnee - Service Center

Good Service I brought my 2006 odyssey in for fluid changes on July 25, 2018. They also checked the vehicle for other serious conditions and needed services. Ove I brought my 2006 odyssey in for fluid changes on July 25, 2018. They also checked the vehicle for other serious conditions and needed services. Overall, all went well. I hope that this type of service will continue. More

Super fast and thorough I went in with no appt, for a quick oil change, they checked all the fluids and had to change some! My car has over 180,000 miles on it, and I hope i I went in with no appt, for a quick oil change, they checked all the fluids and had to change some! My car has over 180,000 miles on it, and I hope it last for at least another 100,000. My car was in and out within an hour! More

Consumate professionals I brought my car in for service and waited. Work was completed faster than projected. Service personnel was courteous and professional which exceeded I brought my car in for service and waited. Work was completed faster than projected. Service personnel was courteous and professional which exceeded all of my expectations. More

Great customer service! My keys were stolen and Honda was very expedient and accommodating in having my key fob reprogrammed and my door lock changed. Great customer service! My keys were stolen and Honda was very expedient and accommodating in having my key fob reprogrammed and my door lock changed. Great customer service! More

GREAT, Sales and Service Whether it's sales or service Muller Honda always takes good care of you. Jason Fosdick in service was great an always worked me in for service even i Whether it's sales or service Muller Honda always takes good care of you. Jason Fosdick in service was great an always worked me in for service even if I didn't have an appointment He did little repairs for no charge, and answered all my questions with a smile. I know sometimes repairs are more expensive at the dealership, but if you want it done right Muller Honda will do it without cutting corners. Jason Lumpkins in sales was fair and honest. He tried hard to get me the best deal he could. Terry Lumpkins tried hard to accommodate all my needs. More

Fast and friendly service! I was at Muller service to get a second key fob programmed since I thought I lost my original. They actually found my "lost" key between the seat and I was at Muller service to get a second key fob programmed since I thought I lost my original. They actually found my "lost" key between the seat and console inside the suv when the confirmation came up on the computer that all three were reprogrammed! Now I have two extras! Great job! More

Oil change Everything was fine about the oil change but it took over an hour! I think my car was ready quickly but the technician never checked it and got back Everything was fine about the oil change but it took over an hour! I think my car was ready quickly but the technician never checked it and got back to me. More

Excellent Identified the problem with the brakes quickly. Afterwards the brakes were much better! Took a little longer, Service adviser was courteous and inform Identified the problem with the brakes quickly. Afterwards the brakes were much better! Took a little longer, Service adviser was courteous and informative as to the problem and repair needed to fix it. More

Great experience Just like to thanks all your employees that I came in contact with. Especially Chris Harrison,I was coming to Chicago for a funeral on Saturday, when Just like to thanks all your employees that I came in contact with. Especially Chris Harrison,I was coming to Chicago for a funeral on Saturday, when my CR-V broke down on 94, got it towed to your dealership late Friday, you were very busy! Chris said it would be Monday before he could get it looked at. I told him I was hoping to go home Monday, and back to work on Tuesday. He said he would do his best! I said I understand, I’LL have to deal with it. My cousin picked me up, and I thought I’d be back sometime next week. Chris called me at 7:39 am Saturday and said my car was fixed, water pump-was broke and he asked the mechanic if he could stay late and fix it,which he did! I made it to funeral and back to work on Tuesday! Thank you very much Muller Honda!!!!JR More

Courteous service I brought my vehicle in for an oil change. The service center honored the digital version of the oil change coupon that was listed on the dealer websi I brought my vehicle in for an oil change. The service center honored the digital version of the oil change coupon that was listed on the dealer website. The technician gave me several progress reports and was very courteous. I will definitely use them again. More