Muller Honda - Service Center

Seamless customer service Unfortunately, wherever you go these days, customer service is greatly lacking.This is not the case with Muller Honda.From the time I called to make m Unfortunately, wherever you go these days, customer service is greatly lacking.This is not the case with Muller Honda.From the time I called to make my appointment, and spoke with Mike Lis, who by the way, answered some questions I had with great knowledge, and patience, to when I checked in at the desk with Dillon Millholland.Dillon was courteous and efficient,and my oil change was done in no time. Dillon gave me my keys, and I was off! A happy customer! More

Peter was very helpful Peter Kwan at the service help desk went above and beyond to help me out. He spent much of his day making sure he kept in contact with me and a Honda Peter Kwan at the service help desk went above and beyond to help me out. He spent much of his day making sure he kept in contact with me and a Honda dealership I had worked with out of state. He was prompt in calling me back (as well as leaving me a voice mail when I couldn't answer). He waited to make sure my fax went through and called me afterward. And he came out and looked at my tire and talked me through possible solutions and prices. He was quick to tell me when he didn't know an answer and assured me he'd find out the answers and get back. I really hope he receives praise from his team for his politeness and ability to work patiently with a frustrated client. Thanks again, Peter. There was also a tech who I didn't catch the name of, but offered to check my tires and put air in them before I left even though I showed up without an appointment and wasn't even leaving my car there to be serviced. And when I offered him a couple dollars to show gratitude, he refused. Thanks again. I wish more business hired workers like this one. It'd save me a lot of headaches. More

Crooks Muller Honda serviced my car which I paid for and come to find out they did not do the work. They are a fraudulent Honda Car Service Center. Muller Honda serviced my car which I paid for and come to find out they did not do the work. They are a fraudulent Honda Car Service Center. More

service I've been a customer for 14 years and bought 4 cars from Muller honda Last week took my car in for vibration Great and fast service I've been a customer for 14 years and bought 4 cars from Muller honda Last week took my car in for vibration Great and fast service More

Service/Extended Warranty Amazing service team! Kerry Leino went above and beyond to get take care of me and my Passat and to get the most out of my extended warranty (glad I i Amazing service team! Kerry Leino went above and beyond to get take care of me and my Passat and to get the most out of my extended warranty (glad I invested in that coverage). The team made sure that I had transportation/loaners. Great experience. More

"White Glove Service" I took my car into Muller for an oil change. The experience was excellent, similar to my sales experience when I purchased my car there.Waiting area w I took my car into Muller for an oil change. The experience was excellent, similar to my sales experience when I purchased my car there.Waiting area was clean, short wait time, courteous.My car was washed afterwards. Highly recommended! More

It took three visits to finally get a defective tire pressure warning system in a (certified pre-owned) Honda Odyssey diagnosed and fixed because they didn't want to order the "expensive" part the first pressure warning system in a (certified pre-owned) Honda Odyssey diagnosed and fixed because they didn't want to order the "expensive" part the first time. Recently, the same car had a flashing engine light that obviously required immediate attention. Muller said they would call back in the afternoon, but didn't. When I called them the next morning they estimated being able to look at it sometime next week. Called Castle Honda and they said they could look at it immediately. Castle fixed the engine problem, a low tire pressure indication & changed the oil in an hour and a half. More

My first visit was in November/December 2012 after moving from California and driving my Honda cross country. I believe Marc Swartz took care of me and was wonderful. My second visit was 2 weeks ago for oil from California and driving my Honda cross country. I believe Marc Swartz took care of me and was wonderful. My second visit was 2 weeks ago for oil filter checkup and worn brake pads. I believe Javed took care of me and was great. My third visit was yesterday 6/18 to replace my front bumper, Charlie and Bob took care of me and were wonderful, Muller Honda is an excellent dealership, all the staff are great, the work and the customer service are awesome. More

Dear Mr. Brownsteen, I am writing this letter in order Dear Mr. Brownsteen, I am writing this letter in order to express my gratitude for the high quality service provided me with at your dealership tod Dear Mr. Brownsteen, I am writing this letter in order to express my gratitude for the high quality service provided me with at your dealership today. The service was amazing. He answered on all our questions with professional manner and guded my through all the service process. I appreciate this attitude and believe that I will come again. Thank you Muller Honda and your professional staff one more time. All the best. Sincerely, Boris Kharkhurin More

Very friendly service staff, was able to make an appointment right away. They took care of my service needs quickly and efficiently. Would highly recommend them to anyone in need of professional s appointment right away. They took care of my service needs quickly and efficiently. Would highly recommend them to anyone in need of professional service from a dedicated staff who knows how to treat customers with respect and care. More