Mullinax Buick GMC - Service Center
Montgomery, AL
182 Reviews of Mullinax Buick GMC - Service Center
I have never before written an online review. My experience with this dealership was like watching an unruly child steal from your wallet aftre telling them not to. I went in for a rotation, alignm experience with this dealership was like watching an unruly child steal from your wallet aftre telling them not to. I went in for a rotation, alignment, check of my front brake rotors, and rear tail light out for the third time in a short while. They took 3 hours to not rotate my tires, not do an alignment, not troubleshoot my electrical system, and take my tires off the wheels to identify a patch I already knew was there. They did replace the tail light. When asked if I was going to buy new tires I said no. I took my car down the street, got my rotation for half the price of the dealership in less than 20 minutes, was told I have at least 15k left on the tires, and was told to take it to a dealership to diagnose a front end problem in the steering wheel. I think it was even more disrespectful of the dealership as they knew I was military. Needless to say I will never go back and would recommend you do not either. Ps- the car rodes much better after the rotation and when I PCS in a month, I will find a dealership in my new area to look at the larger issues. The ones covered by my gm major guard warranty. More
The service was great. I needed a new part. After they recieved the part I was notified and an appointment was made to replace the part. I was given a rental car because of the lenght of time needed for t recieved the part I was notified and an appointment was made to replace the part. I was given a rental car because of the lenght of time needed for the repair. Everything was handled in a very professional manner and we were completely satified with the results. More