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Mullinax Buick GMC - Service Center

Montgomery, AL

4.3
187 Reviews

187 Reviews of Mullinax Buick GMC - Service Center

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February 03, 2024

It was very professional. They got my vehicle timely. They explained everything they had to do. More

by JERNIGAN611
Recommend Dealer
Yes
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Feb 04, 2024 -

Mullinax Buick GMC responded

Thank you for your review! We're pleased to hear that our team's professionalism and timely handling of your vehicle met your expectations. It's important to us that everything is clearly explained, and we're glad to know you were well informed throughout the process. Your feedback is appreciated, and we're here for any future needs you may have.

February 02, 2024

It is a great environment. Perfect place for service Exceeded my expectations and very polite More

by AARON.HINES
Recommend Dealer
Yes
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Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your fantastic review, Aaron! We're thrilled to hear that our environment and service exceeded your expectations. Our team takes pride in being polite and providing a perfect place for our customers' needs.

February 02, 2024

I felt very welcomed. All the employees were professional, yet very personable. I wasn't just a number. More

by JCLIFTON60
Recommend Dealer
Yes
Employees Worked With
Tony B
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Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review, JCLIFTON60! We're delighted to hear that you felt welcomed and valued, not just as a number but as a part of our community. Our team strives to maintain a balance of professionalism and personability with all our customers.

February 01, 2024

Tony Burkhalter is wonderful. Nothing but good things to say. He takes care of us and I appreciate him. More

by MATTHEWJOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saadiq Shakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your glowing review, Matthew! We're so pleased to hear about your positive experiences with Tony Burkhalter. His dedication to taking care of our customers is truly appreciated, and it's great to know he has made such a positive impact on your visits.

February 01, 2024

You provide excellent service, and have very good people. Especially Tony B. Reasonably comfortable waiting area. More

by PHXDAVIS510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your positive feedback! We're delighted to know that you received excellent service from us and found Tony B. to be especially noteworthy. It's also great to hear that our waiting area met your comfort needs. Our team values your satisfaction and aims to create a welcoming environment for all our customers.

February 01, 2024

A very good experience all questions asked were answered. Thank you He was a very nice guy . More

by SIS1BOYD
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
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Feb 02, 2024 -

Mullinax Buick GMC responded

Thank you for your positive review! We're glad to hear you had a very good experience and all your questions were answered. It's wonderful that our team member made a lasting impression with his niceness and helpfulness.

January 30, 2024

He knew the right sales pitch it was great working with him if we could get more hard workers like him the sales team would be great! More

by NORRISFITZPATRICK
Recommend Dealer
Yes
Employees Worked With
Dealer Mr. Chance
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Jan 31, 2024 -

Mullinax Buick GMC responded

Thank you for your great review, Norris! It's fantastic to hear that our team member's sales pitch met your expectations and made your experience a positive one. Your recognition of hard work is greatly appreciated, and we're always aiming to enhance our sales team with dedicated individuals like him.

January 29, 2024

Longer wait and had 7 o'clock appointment I had a 7:00 appointment and I had to wait several hours More

by ROSIESURLES
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
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Jan 30, 2024 -

Mullinax Buick GMC responded

I apologize for the inconvenience you experienced with a longer wait despite having a 7:00 appointment. We understand that your time is valuable, and we aim to provide efficient service. We'll review our appointment scheduling process to ensure a smoother experience in the future. Thank you for your feedback, and if you have any further concerns or need assistance, please don't hesitate to reach out. Your satisfaction is important to us.

January 29, 2024

Always very efficient Always very efficient. On time and with a pleasant attitude. Helpful with communication with GMC corporate staff concerning my radio replacement More

by mnmims
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
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Jul 03, 2024 -

Mullinax Buick GMC responded

Thank you for your wonderful review, MNMims! We're glad to hear that our team was efficient, punctual, and pleasant, especially in helping with your radio replacement. Your kind words mean a lot to us, and we appreciate your feedback.

January 26, 2024

I was fine. I did have to go back and get them to put windshield washing fluid in. They missed it. More

by Debhearn2
Recommend Dealer
Yes
Employees Worked With
Christopher Smith, Christopher Smith
Report | Print
Jan 27, 2024 -

Mullinax Buick GMC responded

Thank you for your review. We apologize for the oversight with the windshield washing fluid and appreciate you bringing it to our attention. Ensuring your complete satisfaction is important to us, and we're glad we could resolve the issue for you.

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