Mullinax Ford of Mobile

Nice but poor follow up Derek was a nice guy but had very poor follow up before and after the sale. Drove 700 miles to get car. Dealer had wrong weight oil in car. Had to wai Derek was a nice guy but had very poor follow up before and after the sale. Drove 700 miles to get car. Dealer had wrong weight oil in car. Had to wait for them to change it. On drive home notice visor mirror cover was missing and the rear seat belt buckle was stuffed under the seat and was broken. Waited over a month after many contacts to get them to take care of to no avail. More

GREAT Everyone was friendly and helpful. We love our new truck. We drove from Birmingham to buy and it was definitely worth the drive. We would recommend Everyone was friendly and helpful. We love our new truck. We drove from Birmingham to buy and it was definitely worth the drive. We would recommend the dealership to anyone. More

Given bad information Took my 2017 Ford Explorer in because the battery was not holding a charge. I was assured this was covered by the warranty when I called. When I arriv Took my 2017 Ford Explorer in because the battery was not holding a charge. I was assured this was covered by the warranty when I called. When I arrived, I was told by the service dept. that there was a bad cell in the battery. They told me this was not covered under the 36,000 mile warranty and a new battery would cost $139.00. I elected to get a second opinion rather than buy the battery. Called AutoNation and got an appt. to have the car checked. They gave us verification that the battery was, indeed, covered by warranty. They also said they did not know why Mullinax would have told us it was not covered. More

Amazing Experience I can’t say enough great things about Mullinax Ford and my salesman Michael. The vehicle we purchased is amazing and the experience was second to none I can’t say enough great things about Mullinax Ford and my salesman Michael. The vehicle we purchased is amazing and the experience was second to none. We will be sending all of our future business your way! More

Derek Montalvo is GREAT to work with My wife and I had been searching for an SUV for her for almost 2 months and had no luck. We could not find a dealer that we trusted. Then we met Der My wife and I had been searching for an SUV for her for almost 2 months and had no luck. We could not find a dealer that we trusted. Then we met Derek Montalvo. From the very beginning Derek was upfront and honest and went above and beyond with getting my wife into the car she wanted. I highly recommend Derek for any of your car/truck needs. He is a great, honest man. Can't say enough nice things about Derek. More

Great buying experience I've been looking at a new truck for months. I'm not into all of the new technology so I wanted a basic truck with a couple of options. That's what De I've been looking at a new truck for months. I'm not into all of the new technology so I wanted a basic truck with a couple of options. That's what Derek provided me, without a lot of pressure to sell me options that I did not want. Thanks! More

Best Buying Experience Ever I have bought many vehicles over a lot of years in several states. The upfront price, the fair value for my trade and the fast, knowledgeable respons I have bought many vehicles over a lot of years in several states. The upfront price, the fair value for my trade and the fast, knowledgeable responses from the representative, Michael Stieber, made this purchase a wonderful experience. I would recommend Mullinax and Michael to anyone looking for a vehicle. I am completely satisfied, impressed with their attention to details and how quickly l was able to get exactly what l wanted! More

Great service! Derek Montalvo was a lot of help. He answered every question I had, and went out of his way to send me more information and videos on the vehicle. Derek Montalvo was a lot of help. He answered every question I had, and went out of his way to send me more information and videos on the vehicle. More

This is my 3rd new vehicle purchase from Mullinax. I come back to Mullinax Ford each time because I know I'm going to get the best deal without all the hassle. Rich Hebner was our salesman and he was I come back to Mullinax Ford each time because I know I'm going to get the best deal without all the hassle. Rich Hebner was our salesman and he was so patient working with someone who couldn't make up her mind. He has called to be sure we have had no problems and assured us to call him if any occur. I will always buy my vehicles at Mullinax because I know the service later will be there as well. Thanks, Rich for a very pleasant shopping and buying experience. More

Great Time I had a great time. Very easy and got the truck that I wanted. Overall a great dealership and Derek was very helpful and efficient. I had a great time. Very easy and got the truck that I wanted. Overall a great dealership and Derek was very helpful and efficient. More