Mullinax Ford of New Smyrna Beach

I paid $47k cash for a used ‘19 Nissan Titan in March, 2021. Mullinax gave me a temporary tag and said my permanent metal license plate would be mailed to me in a couple weeks. 30 days later, my tempora 2021. Mullinax gave me a temporary tag and said my permanent metal license plate would be mailed to me in a couple weeks. 30 days later, my temporary tag expired and dealer gave me a 2nd temporary tag. Another 30 days went by and dealer said they could not issue any more temporary tags. When I asked why, dealer said the truck had a lien on it from a previous bank loan, the lien had not yet been released, I could not drive the truck until the issue was resolved, and they didn’t know how long it would take. Although Mullinax offered to cover my rental truck expenses, I was unable to find a suitable rental and I ended up being forced to park my truck for 2 weeks while Mullinax resolved the “lien” issue, which they eventually did. Three questions that Mullinax was unable or unwilling to answer . . . 1. How could they sell me a vehicle, for cash, which could not be registered, titled or tagged in the State of Florida because it had a lien on it? 2. Why wasn’t this lien satisfied when they received the vehicle in trade from the previous owner? 3. During the 2.5 months that I owned the truck with no permanent tag, why wasn’t the paperwork taken care of? More

Everyone was very friendly and no pressure. No dealer fees as well. Would recommend to friends and family and will go back next time I'm looking for a new car. Special thanks to Ashlynn. fees as well. Would recommend to friends and family and will go back next time I'm looking for a new car. Special thanks to Ashlynn. More

Have been having service work done at this Ford dealership for the last 10 years. They always do a great job. This last service was no different, Great job!!! dealership for the last 10 years. They always do a great job. This last service was no different, Great job!!! More

Mullinax Ford of NSB was a easy and relaxed way to purchase a vehicle. They provide a stress free environment with knowledgeable sales personnel with up front pricing. purchase a vehicle. They provide a stress free environment with knowledgeable sales personnel with up front pricing. More

Efficient service in a timely manner. The waiting room was clean and the coffee was very good. Matthew kept me informed about the progress of my ve hicle. was clean and the coffee was very good. Matthew kept me informed about the progress of my ve hicle. More

Mullinax provides a stress-free environment with highly knowledgeable personnel. Their concept of buying a car with no dealer fees, no hanging and up front pricing is amazing. My sales representative named knowledgeable personnel. Their concept of buying a car with no dealer fees, no hanging and up front pricing is amazing. My sales representative named Ashlynn Altman was extremely courteous ,professional , knowledgeable and helpful. She made the whole buying experience extremely stress-free with no pressure ever. Buy from Mullinax with complete confidence that you're getting what you paid for and enjoy the fact that you bought what you wanted without feeling tricked or feeling that you paid too much. Once again thanks Ashlyn for our wonderful buying experience and thank you again for the honesty, courtesy and professionalism. More

Efficient service and explained findings and needs for my car. Kept me informed of time frame to have my car ready and no pressure to buy. car. Kept me informed of time frame to have my car ready and no pressure to buy. More