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Mullinax Ford of New Smyrna Beach - Service Center
New Smyrna Beach, FL
51 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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51 Reviews of Mullinax Ford of New Smyrna Beach - Service Center
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July 24, 2020
Took vehicle in for oil change and to check passenger side seat belt that was catching/ licking up and not operating correctly. Service Advisor immediately order new assembly as a rush. Received call side seat belt that was catching/ licking up and not operating correctly. Service Advisor immediately order new assembly as a rush. Received call a few days later and had assembly replaced. More
by Judi B
Employees Worked With
John Meginnis
Helpful July 24, 2020
Friendly staff/vehicle covered under warranty/ parts ordered, parts repaired. No problems, quite please at how fast the process took. Customer for life as far as I’m concerned. ordered, parts repaired. No problems, quite please at how fast the process took. Customer for life as far as I’m concerned. More
by JC
Employees Worked With
John/Paul/Mason/Nancy
June 23, 2020
Hi I used the mobile service & it was Great .Robert was on time text me to say he was on his way . Totally Satisfied with this service even though it was only to have a Customer Satisfaction Program update on time text me to say he was on his way . Totally Satisfied with this service even though it was only to have a Customer Satisfaction Program update# 10B37. Done keep up the good work Mullinax Ford New Smyrna Beach Thanks Paul More
by 350zpml
Employees Worked With
Robert Mobile Van
June 22, 2020
New in town, brought my vehicle in for a fast track option oil change and tire rotation, in and out within the hour as promised and came with free car wash. Employees were professional And went out of option oil change and tire rotation, in and out within the hour as promised and came with free car wash. Employees were professional And went out of their way to accommodate. This will be my service location from now on! More
by New in town Ford owner
Employees Worked With
Unknown
June 19, 2020
It was great experience from start to finish we dropped off the truck they did the warranty work had the engine oil changed and have the truck back in our possession by 2:30 that afternoon I couldn’t ask f off the truck they did the warranty work had the engine oil changed and have the truck back in our possession by 2:30 that afternoon I couldn’t ask for more I would definitely recommend Mullinax Ford for service work. More
by Bearfootbonner
Employees Worked With
John at the service desk
June 17, 2020
Always friendly & professional! They take the time & precautions to ensure your vehicle is kept clean! Lincoln provides a complementary exterior car wash & they honor that.....its all the little things precautions to ensure your vehicle is kept clean! Lincoln provides a complementary exterior car wash & they honor that.....its all the little things they do that makes the difference & makes them number 1 in my book, I could go to a dealer right around the corner but Mullinax goes above & beyond fir their customers! More
by wastintime2008
Employees Worked With
Danielle
June 08, 2020
Everything was excellent They make having your car serviced easy. I cannot find anything to complain about as they do a thorough joj without trying to sell you more than what They make having your car serviced easy. I cannot find anything to complain about as they do a thorough joj without trying to sell you more than what you need. More
by leonard_paul@bellsouth.net
Employees Worked With
Justin and Brian
May 01, 2020
Service As we have the stay at home order had put off my oil change until light came on. Was told they were short staffed, but service was great as always. Al As we have the stay at home order had put off my oil change until light came on. Was told they were short staffed, but service was great as always. Also had a nail in my trier and was told and asked if wanted it fixed, I did. More
by vmsjrj
Employees Worked With
daniella arena
April 01, 2020
If it weren’t for the service department I would give it 5 stars. They basically left if hanging for 10 days during a national emergency and we were trying to get back to Wisconsin. Finally just had to pi 5 stars. They basically left if hanging for 10 days during a national emergency and we were trying to get back to Wisconsin. Finally just had to pick up the car without the essential service getting performed. And we originally purchased the car from Mullinax! More
by Jody Lindahl
Employees Worked With
John
April 01, 2020
Service dept only honors 1 item at time on limited warranty Front end making popping metal sound. Limited warranty Replaced left strut bushing but not the right which was doing same thing. I’m sure it’s where t Front end making popping metal sound. Limited warranty Replaced left strut bushing but not the right which was doing same thing. I’m sure it’s where they can charge another $100 deductible for right side. There is no way they could not hear the right side when turning steering wheel but chose to ignore so I would have to bring it back and pay deductible again, More
by Mdean
Employees Worked With
Paul
