Mullinax Lincoln

Thank you again and again! A simple oil change and again, another review. From the peaceful waiting area to the amazing staff, I am always treated with absolute courtesy and pro A simple oil change and again, another review. From the peaceful waiting area to the amazing staff, I am always treated with absolute courtesy and professionalism coupled with compassion. The cost on each occasion has been fair and presented really well. No matter the position of each person, all have key knowledge of every process throughout the dealership. Really rare in my view. They always express an interest in me as well. I look forward to each visit. The business model is simply off the charts exceptional. See you soon!!! More

Treated Fairly and Honestly A wonderful car buying experience. Went out of their way to make this transaction work, without being pushy. If you have an old vintage car that yo A wonderful car buying experience. Went out of their way to make this transaction work, without being pushy. If you have an old vintage car that you cannot find a buyer for, talk to this dealership. They can help find a buyer and get a fair price. More

Clearly a cut above the rest The most important asset here is also the most readily available at this business, the people. It takes a special someone to go the extra mile to diag The most important asset here is also the most readily available at this business, the people. It takes a special someone to go the extra mile to diagnose an issue AND provide options in a manner that educates the client. Each visit is a learning experience for me, one in which I look forward to. They were able to acutely determine an issue which was present prior to purchase via a private seller and make a recommendation that can only be labelled expert. I grew up around a business model (newspaper) that went National in its early years and did well. I have yet to see a better model than the service department at this dealership. Thank you for helping me on short notice as well!!! More

They make it easy and they make it work! Due to my circumstances I went in with specific needs and a price range. I had my doubts with it happening but they made it work. I am absolutely “AMA Due to my circumstances I went in with specific needs and a price range. I had my doubts with it happening but they made it work. I am absolutely “AMAZED” at the price and the quality of the car that I was able to get here! There was No pressure in my buying experience with this dealership and I will be a repeat customer. Great customer service! Thanks Josh, Mike and Cindy. More

Good home town dealership. Always ready and willing to help . I have my Lincoln MKC and my Ford Super Duty Truck serviced here and they do it when they say they will. Neve Always ready and willing to help . I have my Lincoln MKC and my Ford Super Duty Truck serviced here and they do it when they say they will. Never have to wait long at all. More

Would not buy anything from them! Traded my Rogue last year for a used Lincoln. It had far more miles than they reported. I paid difference because the Lincoln was supposedly worth mor Traded my Rogue last year for a used Lincoln. It had far more miles than they reported. I paid difference because the Lincoln was supposedly worth more. A few days later the Rogue magically increased in value by thousands. Shortly after buying it, like days later, I started getting vibration in the brakes. I took it to them twice and both times they claimed nothing wrong with it. Today I had an honest person inspect the brakes and they showed me exactly what was wrong. It only does it on occasion, nothing has changed. Same problem that I had when I bought it. Jeff stated today that it was 21,000 miles later. I was sarcastic and told him I had a crystal ball and I complained about it them because I knew it would go bad. He stated that he could do without my sarcasm. That is what you get when you deal with deceitful crooks. More

Service Department Treated very well by Jamie, Tyson and Josh. Accurate information was communicated of the necessary service, the estimated cost, and the completion ti Treated very well by Jamie, Tyson and Josh. Accurate information was communicated of the necessary service, the estimated cost, and the completion timeline. During pick up, a visual explanation of repairs was provided by lifting the car so we could see underneath. More

Worth the trip ... My Lincoln Review: I want to THANK and name all the good, and kind folks at Mullinax Lincoln in Cleveland, TN who was part of "The BEST" car buying experience I had so f I want to THANK and name all the good, and kind folks at Mullinax Lincoln in Cleveland, TN who was part of "The BEST" car buying experience I had so far. This is the FORTH Lincoln I've owned and bought. Thank you Cindy (the owner), Jeff Henry (the general manager), and Lonnie Jones and Josh Henry (Jeff's son) my salesmen ... especially Josh, thanks buddy. What a bunch of HONEST straight shooters! My question to anyone who is reading my review is ... how many of you are willing to drive (as I did) 750 miles EACH WAY from Fort Lauderdale, Florida to Cleveland, Tennessee just to buy a car? Probably not many are saying "I will", so there must have been something that made me take this 2-day road trip to by my new Continental, and that was the "POSITIVE gut feeling" I got with dealing with this Lincoln dealership. I highly recommend them to anyone who's interested in buying a NEW or USED car. Thank you ALL again, and "two thumbs way up" to "Mullinax Lincoln" as a "family type" Lincoln dealership. Respectively ... Ralph "The TV Man" More

Very nice and informative with out being pushing Their prices are competitive and the vehicle was clean and as advertised. I would recommend the dealership to anyone. It was worth the drive. Than Their prices are competitive and the vehicle was clean and as advertised. I would recommend the dealership to anyone. It was worth the drive. Thank you. More

Best car buying experience ever This was by far the best car buying experience I have ever had. Everything was so incredibly smooth. I felt like a celebrity! Upon completion of the c This was by far the best car buying experience I have ever had. Everything was so incredibly smooth. I felt like a celebrity! Upon completion of the credit check, they provided me with the best possible results. This ensured the best possible rates. Everyone we encountered were professional yet inviting. I felt amazing leaving there. I will definitely recommend them to everyone who asks. I can't give them enough praises! I never felt pushed into any of our decisions. In fact, we were given different options. I left feeling like my decisions were mine and not the sales man. More