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Mullinax Lincoln

Cleveland, TN

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118 Reviews

550 First St. NW

Cleveland, TN

37311

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118 Reviews of Mullinax Lincoln

February 20, 2017

Extra Mile! After searching for a new car for about 2 months, I narrowed down the make and model of the vehicle I wanted.Though I was VERY picky about the options More

by Hannah Painter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Henry, Lonnie Jones, Brian Gillenwater
February 06, 2017

Friendly and helpful. Everyone at the dealership had time to help me make a decision about the Town car. They were all friendly and nice. I would recommend them to anyone More

by Johnson,willa
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Castelow, Lonnie Jones
February 04, 2017

excellent The dealership and employees treated us like we were family. Would recommend anyone looking to purchase a new or used vehicle to visit Mullinax Lincol More

by Jim and Marcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Castelow
February 04, 2017

Great small dealership A absolute pleasurable car buying experience! No pressure, honest values & pricing on both the car we purchased as well as our trade in value. I would More

by al&eileenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ware
February 03, 2017

Absolute best service... Hands down! This dealership has truly been the best that I've ever experienced. The owner and salesman were exceptional. David Ware was my saleman, he was patie More

by Marsha DePalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ware
February 02, 2017

Like coming home when you walk through thru the door. A visit to Mullinax is like visiting family. Ive been a customer since I bought my first Mercury Capri in the early 1980's. Since then, the Mullina More

by Kathy Buckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Castelow, Jeff Henry, Chris Johnston, Chelsey Campbell, Melanie Trotter, Lonnie Jones, David Ware, Jamie Blevins, Chuck Lynch, Brian Gillenwater
January 26, 2017

Service & purchase Mullinax has serviced my 2008 town car for 8 years. I have been very happy with the service. When it came time to purchase another Lincoln it made se More

by Harold Ray Hickerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Henry, David Ware
January 26, 2017

Great Experience at Mullinax Lincoln I could not give a higher rating to Mullinax Lincoln. They worked around my schedule to help me find a car I loved. They did not put any pressure on More

by Emily G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Lafferty, Lonnie Jones, David Ware, Jamie Blevins
January 23, 2017

Customer service in the service has REALLY GONE DOWNHILL! Mullinax Lincoln's Service department has especially taken a slide downhill in the past year. I called on one occasion to get pricing on new tires and More

by Lincoln17
Recommend Dealer
No
Employees Worked With
Mickey Hewitt
Jan 23, 2017 -

Mullinax Lincoln responded

Please accept my apology for your poor experiences with our Service Dept. We truly strive to delight each and every customer if possible but sometimes fall short. Please give me a call directly and I will see to it we install the new blades at no charge. I also promise you a more than competitive price for your tires which will include an alignment. Jeff H, Gen Mgr

January 19, 2017

Outstanding! Absolutely Outstanding! Absolutely the best sales and service I've ever experienced in this industry. No pressure, and very informative. Didn't realize the Lincoln's had so More

by NewLoyalCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Castelow, Jeff Henry, Lonnie Jones, Edward Quintard
Jan 19, 2017 -

Mullinax Lincoln responded

Thank you so much for the kind words. We truly enjoy working with our clients toward long term relationships and you can't do that with games, gimmicks, and PRESSURE! Our goal is to make everyone's next car buying experience the best they have ever had. JH