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Mungenast Lexus of St. Louis

Manchester, MO

4.9
943 Reviews
Mungenast Lexus of St. Louis is a locally owned and family-run dealership that provides St. Louis with new Lexus and L/Certified Pre-Owned Lexus vehicles. Our service center offers exceptional auto repairs and services on all makes and models while our clients take advantage of our luxurious customer lounges. Our goal is to treat you like you would want to be treated. We also want to create the finest automobile ownership experience you can imagine. We believe that's why we've won the Elite of Lexus award 25 times. If you allow us to be your St. Louis Lexus dealership and service center, you will experience the finest automobile in the world as well as the finest service. "Lexus makes the car. Mungenast makes the difference."
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13700 Manchester Road

Manchester, MO

63011

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Showing 943 reviews

January 28, 2023

Excellent service experience! Appointment was on time. Waiting area is very pleasing. The service was fast. We appreciated the car wash and vacuuming!! More

by vmccul
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Jan 30, 2023 -

Mungenast Lexus of St. Louis responded

Thanks for the review! We're glad that the Mungenast Lexus of St. Louis team impressed you and ensured you were satisfied. Have a nice day!

January 25, 2023

Great service, was in with bad news and out with good news. Recommend for service and hospitality More

by vnnihilate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Mungenast Lexus of St. Louis responded

It means so much to us to see your review! Thanks from the team at Mungenast Lexus of St. Louis! Safe travels until we see you next!

January 18, 2023

Always courteous and professional. Always a pleasure to work with this dealer and technician. BJ does an excellent job of explaining what work is being done that day as well as expla More

by Joe.Berner
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Mungenast Lexus of St. Louis responded

Hi Joe - Thanks so much for leaving Mungenast Lexus of St. Louis a five-star review! We are happy to hear that BJ continues to provide excellent service that you feel confident in. It's a pleasure having you as a valued customer!

December 31, 2022

Great professional dealership, sale went smooth and Robert wang was great to work with. Thank you More

by Dmt596
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wang
Jan 03, 2023 -

Mungenast Lexus of St. Louis responded

We will happily let Robert know you appreciated all of the help. If there is anything else the Mungenast Lexus of St. Louis team can do, please let us know. Enjoy the new ride!

December 29, 2022

My wife and I are super happy with the service that we received. We are loving our car and will recommend this dealership to all. A big thank you to Spencer out trusted Sales Associate who made our pur More

by oneilrichardstanley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer
Dec 29, 2022 -

Mungenast Lexus of St. Louis responded

We’re glad we could deliver a 5-star experience! Thank you for your business and your support. Enjoy your new ride! -- Mungenast Lexus of St. Louis Team

December 14, 2022

Jason Molina and the Mungenast Lexus staff are exceptional professionals. The process of buying a vehicle from the dealership went so smoothly that I was caught by surprise. Past vehicle buying ex More

by blgadson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar, the Gentleman who applied the ceramic paint coating, and the Lady who helped setup the Android Auto Bluetooth connection.
Dec 14, 2022 -

Mungenast Lexus of St. Louis responded

We are thrilled to receive this review! At Mungenast Lexus of xx. Louis, we are dedicated to providing stress-free and communicative service to our customers. It means a lot to the team to know that we met that standard. Thank you for working with us!

December 09, 2022

I had an appointment and it took too long to get a new key. I was told a price and payed it the when I got there then a additional fee was added, More

by Jwiethop1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hardesty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mungenast Lexus of St. Louis responded

I am so sorry to hear that your appointment took longer than anticipated and that the price was higher than expected. Our goal is to provide timely care as well as quality products at a fair cost, and it's disappointing to see that we've left the wrong impression. I'd like to step in and see if I can help clear up any confusion regarding payment and improve your experience. If you are willing, please consider giving me a call. Thank you, Mike Schmidt - Parts Manager - 314-822-7681

December 07, 2022

Great experience, I totaled my current car and all teams were so helpful in waiting for insurance, and showing me new models! They kept my totaled car for me on their lot as insurance was pending. More

by bqhwd5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer O’Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Johnson- Collision Manager
Dec 08, 2022 -

Mungenast Lexus of St. Louis responded

We are pleased to hear about your positive experience here at Mungenast Lexus of xx. Louis. We take pride in our staff providing the best customer service in the most efficient manner. We thank you for your business and hope to see you in the future!

November 23, 2022

I really enjoyed the car buying experience at Mungenast Lexus. Spencer our salesman was knowledgeable about the car we were looking at. Spencer was very friendly and helpful through the whole process. T More

by Antrainer4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer O’Brien
Nov 23, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for choosing Mungenast Lexus of St. Louis to trust with your business! We are thrilled that Spencer delivered a five-star buying experience and ensured you were 100% satisfied. Congrats on the new ride!

November 16, 2022

Service was thorough and excellent as it is every time I bring my car in. Thank you Adam and the rest of the Mungenast team! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Murphy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fogerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Alcasabas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Mungenast Lexus of St. Louis responded

Bryan, thank you for the great review! We are so glad to hear that you had a successful experience working with Adam and the Mungenast Lexus of xx. Louis team. Drive safely, and we hope to see you back again down the road!

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