Mungenast Lexus of St. Louis

Great Experience Recently bought a car online sight unseen until it arrive. Chelsea did a great job and exceeded our expectations! I would buy from this group over a Recently bought a car online sight unseen until it arrive. Chelsea did a great job and exceeded our expectations! I would buy from this group over and over again. More

No pressure This is the third time I have leased a vehicle through Mungenast and I'm always grateful for the expertise and professionalism there. This time I wo This is the third time I have leased a vehicle through Mungenast and I'm always grateful for the expertise and professionalism there. This time I worked with Steve Zitko. He was diligent in finding me the car I wanted. When we arrived on a Saturday afternoon, he promptly worked out all the details and we were able to drive our new car home that evening. He was honest, upfront and so easy to work with. I can honestly say the whole experience was most enjoyable! More

Late hour nobody will help We came in after 5:40 Pm to drop off the car for next day service. My husband was sent to the lodge to wait, I was outside to wait so I did not turn We came in after 5:40 Pm to drop off the car for next day service. My husband was sent to the lodge to wait, I was outside to wait so I did not turn off the car. There were more service people than customer, but nobody willing to help. Finally I had to get in to the lodge to find my husband. At this moment there was a car arrived, he was lucky, although he was behind us, someone gave him a number helped him. I was very upset and asked the guy why? Finally a guy spent less a minute to accept the key.We left there after 6:20 PM. My suggestion to the owner is to open a self help desk. So you don't have to waste money to pay those service people who are not doing their job. More

Ask for Steve Zitko! I just drove my 2019 Lexus ES350 home last night. My entire experience with Mungenast Lexus was fantastic. How many times can you say that about a c I just drove my 2019 Lexus ES350 home last night. My entire experience with Mungenast Lexus was fantastic. How many times can you say that about a car dealership? Having been a sales manager for over 25 years (in a different industry), I know the auto industry has a poor reputation when it comes to pushy / sometimes deceptive salespeople. If anyone asks me, “What’s it gonna take for me to put you in this car today?” - I typically run for the exit doors. My experience with Steve Zitko was the exact opposite of that! From the very beginning, Steve was friendly, knowledgeable, and always professional. Once I selected the exact car I wanted, the negotiation process was handled efficiently and respectfully. Everyone in the dealership treated me with a genuine sense of kindness and helpfulness. A special note of recognition goes out to Megan, who spent nearly an hour walking me through all of the features of my new car. She was patient and very knowledgeable. If you’re looking for a new or used Lexus, I HIGHLY recommend that you ask for Steve Zitko at Mungenast Lexus. You will enjoy the entire experience! More

I was in the market for a particular vehicle and Steve was thorough in locating it for me. He was prompt and professional throughout the whole process. The experience of purchasing my first Lexus was a go was thorough in locating it for me. He was prompt and professional throughout the whole process. The experience of purchasing my first Lexus was a good one at Mungenast Lexus. More

Courteous, professional, and above all caring Steve is the gentleman to go to! I could never say enough about how great of an experience we had this recent visit with Steve. He was extremely court Steve is the gentleman to go to! I could never say enough about how great of an experience we had this recent visit with Steve. He was extremely courteous and friendly; he willingly laughed at my jokes and (I tend to ramble but) he was attentive to it all. It was a bitterer-sweet time for me because I had to trade in my first car and although it was a silly matter that I was (and am) sad about, Steve was polite about the whole transition. His professionalism was refreshing and he puts the customer first. He is a valuable member of the Mungenast team! Steve, thank you for all that you have done and will likely continue to do! More

Great Service, Very professional, Customer Focused I have bought two vehicles from Steve he does a great job focusing on my needs and putting me in the car that will best suite what I was looking for, I have bought two vehicles from Steve he does a great job focusing on my needs and putting me in the car that will best suite what I was looking for, that backed with the service and professional care makes buying a car an enjoyable experience:) More

My experience was fast, friendly, and satisfying. From Steve's attentiveness in my sale, to Brendan's thorough review of financing, to Megan's assistance with technology - I left Mungenast extremely satis Steve's attentiveness in my sale, to Brendan's thorough review of financing, to Megan's assistance with technology - I left Mungenast extremely satisfied! More

AMAZING Experience Mungenast is FANTASTIC!! The service and care the team at Mungenast displayed was nothing short of an amazing Lexus experience. 🌟🌟🌟🌟🌟 My famil Mungenast is FANTASTIC!! The service and care the team at Mungenast displayed was nothing short of an amazing Lexus experience. 🌟🌟🌟🌟🌟 My family has purchased several cars from them over the last couple of years and I purchased two more this month. There was a delivery issue with one of them and my sales contact (Steve Zitco) was off that day so one of the managers (John Uglow) stepped in and took care of things immediately. They gave me a new Lexus vehicle to drive until my car arrived and communicated with me each step of the way. When the new car arrived, Steve Zitco came in on his day off to see me and make sure I had a great experience. More

Painless, easy experience I needed to replace my old car so I started looking around online. After doing lots of research, I found a vehicle that met my needs and fell within m I needed to replace my old car so I started looking around online. After doing lots of research, I found a vehicle that met my needs and fell within my price range at Mungenast Lexus. Even though I knew it was what I needed to do, I was still very anxious about going to the dealership and trading in my old car. By the time I was finished, I felt very relieved and so taken care of. It did not feel like a sale was pushed on me at all, but everyone who I encountered cared that I got into a new, safe vehicle. I would absolutely go back to Mungenast, and I definitely recommend Steve and Bric! More