Mungenast Lexus of St. Louis

Best Service Advisor Ever! The closest Lexus dealership to me is about 2hrs away either way so I have a few options to choose from each time I need some work done on my IS-F. Th The closest Lexus dealership to me is about 2hrs away either way so I have a few options to choose from each time I need some work done on my IS-F. The decision was made easy for me ever since I started visiting Munganest Lexus and dealing with Matt Wiese in service. Matt works for the customer, not against them. He is very knowledgeable and very timely. He worked with Lexus to get my car repaired in a professional manor. I have many other makes and models such as Mercedes and BMW, but indivduals such as Matt make me want to stay loyal to Lexus. At most other dealerships, service advisors hardly ever call you or return your calls. However, that is not the case with Munganest and Matt. Keep it up! More

Excellent sales and service I have just purchased my third auto from Mungenast Lexus, not only is the Lexus a great car but the dealership sales and service people are very pleas I have just purchased my third auto from Mungenast Lexus, not only is the Lexus a great car but the dealership sales and service people are very pleasing to work with. My sales person for all three cars is Nate Hopson. Nate is a very professional non pressure salesman. I would refer Nate to anyone thinking of purchasing a Lexus including friends and family. Donna Zecher was my delivery specialist, she new the car and did an excellent job of explaining how everything works. More

Lexus has top quality people too Lexus has been one of the top 3 most reliable brands, and thankfully they have high quality people as well. This is by far one of the best experiences Lexus has been one of the top 3 most reliable brands, and thankfully they have high quality people as well. This is by far one of the best experiences I've ever had with anything relating to cars. I originally talked to a rep at the STL car show and after asking about a car that wasn't there he was able to immediately direct me to Mike O'Shea and messaged him that I was coming to look at the car. Mike was ready for me when I arrived and walked me through the car and let me on a solo test drive. I spoke to him on and off for a couple weeks while narrowing down my car choices and it always was apparent I was his top priority. He showed me around the service center and the lounge as well and there were fantastically clean. I unfortunately ended up going with a different car in the end but I will definitely be going there for my next car and will recommend this place to everyone I know that's in the market. More

Excellent Service from my sales person Nate Hopson I am all the way from Branson, Mo to purchase my new 2016 RX Lexus from Mungenast Lexus St Louis . I had great service from my salesman Nate Hops I am all the way from Branson, Mo to purchase my new 2016 RX Lexus from Mungenast Lexus St Louis . I had great service from my salesman Nate Hopson and also from my technology specialist Kory B. Kory showed us all we had to know with this new car. He was fantastic and didn't rush me at all and explained everything to me patiently.. I am from Branson Mo. and drove all the way up to St Louis to buy my car here cause they treated me with respect and courtesy. And gave me a fantastic deal! Customer service was top notch also. I purchased my car last week and I recommended my brother in law to purchase a car from Mungenast, Lexus too which he did a week later. My best friend Carmen, will also be purchasing her new car there soon. Thank you Mungenast for being there for me Chris from Branson More

Best car buying experience ever Everyone was so friendly and helpful made us feel special from the 1st salesman to financing and everyone in between definitely my 1st choice when I a Everyone was so friendly and helpful made us feel special from the 1st salesman to financing and everyone in between definitely my 1st choice when I am looking again More

Great Experience The team at Mungenast made the buying experience a breeze. Nate Hopson got the deal done efficiently and fairly. I got a fair price on a hot AWD GS350 The team at Mungenast made the buying experience a breeze. Nate Hopson got the deal done efficiently and fairly. I got a fair price on a hot AWD GS350. They could not have done better! More

Great experience This is the second new car purchase from this dealership, I worked with Nate Hopson, great person to work with. I will recommend to a friend, This is the second new car purchase from this dealership, I worked with Nate Hopson, great person to work with. I will recommend to a friend, More

Easy Process We worked with Steve and were incredibly pleased with the whole car buying process with him. He wasn't pushy at all, and was always kind, respectful We worked with Steve and were incredibly pleased with the whole car buying process with him. He wasn't pushy at all, and was always kind, respectful and friendly. He made the process quick, which was nice as we were trying to keep a 2 year old entertained throughout the finalization. While Steve provided excellent customer service, we were a little surprised at the change when it came time for us to work with the finances associate. We worked with Joel in finance who wasn't friendly at all, and seemed put out to even be processing our financial part of the deal. As soon we we walked in, he rudely stated he didn't agree with our financial decisions regarding the car. We stuck with it, and when we weren't interested in any extended warranty, he barely spoke two words to us while we were in his office, almost to the point of it being uncomfortable. Not great customer service in my opinion-I definitely expected better. Despite this, overall, we had a really great experience with Steve and I would recommend him to anyone I knew wanting to buy a car. More

Awesome experience From the time we walked through the door, everyone was amazing and professional. Matt was probably the best salesperson I have ever experienced! Thank From the time we walked through the door, everyone was amazing and professional. Matt was probably the best salesperson I have ever experienced! Thank you... More

Wonderful experience buying GX460 We had a wonderful experience this week buying our new GX460. Nate Hopson was a pleasure to deal with: truly an honest, no-pressure style and he work We had a wonderful experience this week buying our new GX460. Nate Hopson was a pleasure to deal with: truly an honest, no-pressure style and he worked hard to get us exactly the vehicle we were looking for. From start to finish, it was the best car buying experience we've had and we wouldn't hesitate to recommend Mungenast to our friends. More