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Mungenast Lexus of St. Louis - Service Center

Manchester, MO

4.8
114 Reviews

114 Reviews of Mungenast Lexus of St. Louis - Service Center

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February 05, 2013

I brought my GX470 into Mungenast Lexus because the "Check Engine Light" came on. After 45 minutes of waiting, David Cordner informed me that the following things needed to replaced: - Charcoal can More

by Getasecondopinion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Cordner
December 17, 2012

We have purchased three Lexus cars and have had all serviced at this dealership and have worked with B J Springett exclusively. B J goes the extra mile to make sure the car is done at time promised a More

by kimbclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : B J Springett
November 06, 2012

On two occasions, bringing two different cars here for the first time, I left really disappointed. First, back in June, I purchased a Lexus LX 470 out of state that I brought here basically for a MO More

by msalem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marwan Salem
October 13, 2012

My wife and I went to Mungenast to have my oil changed. My wife and I went to Mungenast to have my oil changed. We looked in the Showroom and met a very friendly --and non pushy-- sales person-Nate Hopson. More

by Louis44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 15, 2012

Brought my RX350 in for its 30,000 mile check up as well as my daughter’s RX330 for its 150,000. Curt was very friendly and helpful. I always enjoy going to Lexus because they are professional and make yo More

by jcarpp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Blankenship
April 11, 2011

I just moved to the St. Louis area. I have used this dealer in the past when in the area and did have a couple bad experiences with service.I found the service consultants very rude, however this time I More

by mylexus21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Cornado
March 17, 2011

I had my car repaired when the check engine light came on. The service was Exceptional and The Mechanic was exceptional in explaining the repairs, very professional, high confidence in his diagnosis, pro More

by shubert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Knoppe
March 14, 2011

Brought my '07 ls460 in to have a shift hesitation and a noise from the rear of the engine checked. The service tech said it sounded like the high pressure fuel pump. They replaced the pump and also the lef More

by lxlslvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Blankenship, Curt Blankenship
March 10, 2011

It felt like the bottom of my car was shaking and falling out. This did not feel like a minor repair and I thought I had better not mess with it. It is reassuring to see Kurt Blankenship because he has your More

by lindamaguire15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Blankenship and the GOLD Team, Curt Blankenship
March 03, 2011

I brought my Lexus 350 in because it was making a loud noise, like two pieces of concret rubbing together. It was something that did not happen all the time but when it did it was very startling. Last fal More

by mary leininger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : BJ Springett
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