Mungenast St. Louis Acura
Manchester, MO
Filter Reviews by Keyword
By Type
1,012 Reviews of Mungenast St. Louis Acura
Great experience The staff were very pleasant to deal with, along with being very knowledgeable about the vehicle we were interested in purchasing. I would recommend t The staff were very pleasant to deal with, along with being very knowledgeable about the vehicle we were interested in purchasing. I would recommend this dealership to anyone looking for an Acura or other car in their used inventory. More
A Great Buying Experience After trying to buy a car from one of their competitors and being totally frustrated, I turned to Mungenast Acura. I can't tell you how much easier t After trying to buy a car from one of their competitors and being totally frustrated, I turned to Mungenast Acura. I can't tell you how much easier the process was. I really appreciate how fairly I was treated and would highly recommend them. David Higbee More
I bought two! I was very fortunate to have Tom Kells walk outside and introduce himself when I showed up to walk around the lot to look at cars. I have purchased m I was very fortunate to have Tom Kells walk outside and introduce himself when I showed up to walk around the lot to look at cars. I have purchased many cars over the years and from the salesman to the sales manager, finance, greeters, service technicians, everyone was friendly, helpful, very knowledgeable and just made the experience easy. There was absolutely no pressure to even buy a car. I had options of leasing and buying fully explained to me and my wife and we got the keys and looked inside every car we wanted to. As I said I've bought a lot of cars over the last 25 years and I liked the experience so much that I bought another one 30 days after the first. I had the chance to buy the second car I wanted at another dealer, sooner, but did not want to take a chance of having a bad experience. Normally I wouldn't have my car serviced at the dealer I bought it at but this is definitely the exception. I actually look forward to returning to see everyone there. More
Awesome! No pressure & made it so easy! This is the 2nd Acura I have purchased from Mungenast. I went in simply to test drive the new models & intended to visit other dealerships to test dr This is the 2nd Acura I have purchased from Mungenast. I went in simply to test drive the new models & intended to visit other dealerships to test drive other cars. I hate shopping for cars & test driving! John Biermann was so friendly & made me feel at ease and there was no pressure what so ever. I was so happy with my first Acura & they gave me a great deal on a lease so I went for it! They let me take the finance paperwork home to fill out & fax in also. It was all very convenient & hassle free! The whole experience was fabulous! I can say that their service department is great also! They want to make sure you are happy and are very customer friendly! They called me to schedule my car tutorial right away & John called me to see if I had any questions or concerns a day after I picked up the car. You can't go wrong with Acura & you really can't go wrong visiting this dealership! More
Review of Karsten Karsten was extremely helpful and accommodating. He immediately connected with us at a personal level and made the purchase process enjoyable experien Karsten was extremely helpful and accommodating. He immediately connected with us at a personal level and made the purchase process enjoyable experience. It was a positive experience and our entire family goes to this dealership. More
Great Experience I hate to shop for cars because of the phoney games salespeople play. However, my experience with Karsten was a pleasant surprise. Karsten was very I hate to shop for cars because of the phoney games salespeople play. However, my experience with Karsten was a pleasant surprise. Karsten was very knowledgeable and made us feel at ease. After driving the Acura we fell in love with it. At the time of purchase Karsten was helpful in finding a way to ship our car to our new home in Florida. If we were staying in Illinois I would come back when I am ready for my next car. More
Awesome customer service We have bought 2 Acura vehicles at this dealership. Not only was the car buying experience smooth, but the service department is equally as good. Wh We have bought 2 Acura vehicles at this dealership. Not only was the car buying experience smooth, but the service department is equally as good. When it comes to making sure our vehicles are taken care of, serviced properly, knowledge across the board, explaining issues that arise, making loaner cars available when necessary, we know we can count on them to do the right thing to help and make the process easy when our vehicles need service. Ask for Gul Khan (Service Advisor) and/or Javier Castellanos (Service Greeter). Both are friendly, cooperative, a pleasure to work with! Gul is well informed on all Acuras and has the experience to address issues that arise. They are the perfect team and we always get superior service from both of them every time. More
Excellent Visit Karsten Becker @ Mungenast Acura for the best overall car buying experience. I recently purchased my second Acura from him & will return again w Visit Karsten Becker @ Mungenast Acura for the best overall car buying experience. I recently purchased my second Acura from him & will return again when it's time for my third! More
Perfect Had the pleasure of working with both Todd Billmeyer and Jason Sherrill on the purchase of a used certified Acura. Both very knowledgeable and profess Had the pleasure of working with both Todd Billmeyer and Jason Sherrill on the purchase of a used certified Acura. Both very knowledgeable and professional. Both took the time to make sure all my questions were answered. Never any pressure. After the purchase, I took the vehicle to my auto repair center that I had been using for many many years for previous cars, for a complete inspection. They said everything checked out perfectly!! While talking to them about the car, one of the service managers asked where I purchased it from. When I told him Mungenast Acura, he laughed and said he used to work there. He had nothing but wonderful things to say about the dealership and how much pride the staff at Mungenast takes in the certified acura program. He told me that if Mungenast had the confidence to certify this vehicle, I should be confident that I got a solid car. Love my TL SH-AWD. Thank you Todd and Jason for a great experience. More
Good Experience The dealership was very willing to find just the right car for us even though the had to get it from another dealer. It was even delivered sooner tha The dealership was very willing to find just the right car for us even though the had to get it from another dealer. It was even delivered sooner than expected. More