Mungenast St. Louis Acura

Amazing experience!!! David is a very professional salesman with a great sense of humor which is important in making one feel comfortable while making a big purchase decisi David is a very professional salesman with a great sense of humor which is important in making one feel comfortable while making a big purchase decision. Would highly recommend David @ Mungenast Acura to all of my friends and family. I look forward to purchasing my next vehicles thru this fine young man. More

Most happy experience EVER buying a car! Karsten Becker is a true gem. His warm demeaner and knowledge of his role in achieving complete customer satisfaction is superb! He listened to my ne Karsten Becker is a true gem. His warm demeaner and knowledge of his role in achieving complete customer satisfaction is superb! He listened to my needs/wants and came thru amazingly. I usually have buyers remorse when I make a big decision and I drove off the lot knowing I HAD made the perfect best choice for me. I have sang Acura praises for years and this experience just heightened that feeling all the more. I can't understand why anyone would buy any vehicle, anywhere else. Acura is the leader in how to run a business and treat people right. Thank you Karsten for such a great experience! More

The Mungenast Experiance I worked with Jason Sherril and he was very easy to work with. They got everything I needed for me in a timely manor and made my car shopping experie I worked with Jason Sherril and he was very easy to work with. They got everything I needed for me in a timely manor and made my car shopping experience pleasant. More

Excellent sales experience. No pressure, all service. I have the pleasure of writing this review for the sales department at Acura Mungenast. I was interested in the 2015 TLX V6 with Advance package as w I have the pleasure of writing this review for the sales department at Acura Mungenast. I was interested in the 2015 TLX V6 with Advance package as well as the new 2016 ILX. Ryan Barker was the one who contacted me and I told him to let me know when the 2016 ILX was in stock for me to look at. I was able to get a sneak peek of the vehicle after it came off the truck, and even though I couldn't test drive it that day, I knew that the car just wasn't for me. So, I test drove the TLX instead and loved it. After that, I started getting quotes from Frank Leta (the only other Acura dealer in St. Louis) as well as some Chicago Acura dealers to see who would give the best price. I used CarsDirect, Costco Auto and Truecar to do my price research. The best price by far was quoted from one of the Chicago dealers. I talked to a sales rep at Frank Leta, who said that the Chicago dealers often give unbelievable prices and then turn around and pad it with fees, often refusing to sell at the quoted price. Leta then quoted a price some $1,500 more than the Chicago quote and said that was their bottom price. Ryan Barker and the sales manager, Rick Brennan, took the Chicago quote and looked it over. I offered them the price the Chicago dealer quoted plus the usual $199 admin fee. After a bit of back and forth, we agreed to a price that was a little higher but what I felt was totally fair for the car and accessories I wanted. (Lucky too since they were getting the exact car I wanted in the interior and exterior color I wanted that week.) Their quote handily beat Leta's by a mile. I had already arranged financing but their finance manager, David Michiaels, asked to try and get us a better rate, so we took a chance, and they handily beat the rate we had, even going so far as to call the bank and get their rate down even more. It came out to a $7/month savings for us, so not a huge deal really, but it goes to show you that they are willing to go the extra mile for their customers. I came in and they had already prepared all of my paperwork. The price was exactly as was quoted - no runarounds. David offered me a great deal on an extended warranty as well, which I bought. David had other warranties to offer that I declined and there was no pressure whatsoever. The process was smooth and there was no snake oil, no used-car-salesman treatment. Ryan was honest from the start and their managers were pleasant and willing to work with me to get my business. The price they gave me was killer and I had to work for it, but in the end they earned a customer for life. I highly recommend Mungenast Acura's sales department. The whole sales process was smooth and at no point do I feel I was being deceived. I had a bad experience at a previous dealer where the salesman told me that I could get loaner cars for oil changes, no problem, but when it came time to get one I was practically made fun of. Ryan told me honestly, we can't always arrange that but that he would do his best to get me one if requested, and I appreciate being told like it is. More

Pleasant experience buying a car (imagine that) Karsten Becker and St. Louis Acura are true professionals. My wife and I have been doing business with Karsten and St. Louis Acura for more than 10 y Karsten Becker and St. Louis Acura are true professionals. My wife and I have been doing business with Karsten and St. Louis Acura for more than 10 years and every time we are in contact we have nothing but pleasant experiences. Karsten is a true professional with honesty and integrity that is second to none. Over the years my wife and I have also used their service department and have been very satisfied with their professionalism as well. We also have two daughters that have purchased cars from Karsten and they are very satisfied They also use the service department We think that the whole organization is top notch. We will continue to use their service department and would recommend them to anyone. More

Just Amazing From the time my husband and I walked into St. Louis Acura until we drove off with our new RDX a few days later, our experience with Karsten Becker an From the time my husband and I walked into St. Louis Acura until we drove off with our new RDX a few days later, our experience with Karsten Becker and Tom Chaney was nothing short of amazing. Karsten first listened carefully to what we were looking for in our new car. He made sure that he answered all the questions we had about the RDX and how it compared to similar models from other manufacturers. And once we decided on the RDX, he made sure that the rest of our purchase went very smoothly. This included working closely with Tom Chaney, who was also incredibly knowledgeable and helpful with the actual purchase of our new car. Since we were so pleased with our purchase, my husband and I are happy to recommend Karsten, Tom and everyone else at St. Louis Acura to anyone else in the market for a new Acura. More

Excellent dealership From beginning to the delivery Jason Sherrill made our buying experience the best experience my wife and I have ever had purchasing a car.It took us From beginning to the delivery Jason Sherrill made our buying experience the best experience my wife and I have ever had purchasing a car.It took us several months to decide upon a model, but because of Jason's manner in which he worked with us we wanted ti give St. Louis Acura our business. Everyone in the dealership was helpful and professional. I strongly recommend anyone considering an Acura to consider St. Louis Acura. More

Great experience with Acura and Lexus! My husband and I needed to make a quick, and somewhat complicated, car purchase on short notice. We both had BMWs and were looking for something more My husband and I needed to make a quick, and somewhat complicated, car purchase on short notice. We both had BMWs and were looking for something more reliable and less expensive given that we will be doing more work-related driving this year. When one of the cars, a 2006 TL, was sold before we could make it to the dealer Karsten did a great job in helping us find something that would work equally well. I test drove three or four cars as well in looking for a replacement for my 550i. All in all we spent about 7 hours at the dealership between determining what we wanted and then making the double purchase. Karsten was helpful the entire time - we never felt rushed or pushed into something that we did not want. I would not hesitate to send a friend of family member to Karsten and Mungenast the next time they need a car. More

Great Experience Our son (college age) purchased a used car today, definitely not their biggest sale of the day, but he was treated like it was. Everyone we came in co Our son (college age) purchased a used car today, definitely not their biggest sale of the day, but he was treated like it was. Everyone we came in contact with was very nice, very helpful and made his experience a great one! We highly recommend this dealership & its staff to anyone looking to find a new (or used) car! More

Buying a used certified Acura 2013 vehicle . I would have to say that I am extremely satisfied with customer relations at Acura dealership at Manchester , mo. I like that the staff especially Ka I would have to say that I am extremely satisfied with customer relations at Acura dealership at Manchester , mo. I like that the staff especially Karsten is customer friendly, absolutely adjusting and sensitive towards client needs and assisted me in finding the right fit. I am so satisfied that I am planing to recommend my husband for a test drive for Acura as an attempt to acquire the second vehicle we need anyways. The patience with which Karsten worked is commendable and I am hoping to keep a long term commitment with this dealership in future. I would say even if I got a used car it is absolutely dealers responsibility to make sure the paint job is taken care of instead of offering me a package for repair as if I damaged the vehicle. Anyways I was upfront with dealer about not offering any packages for accessories. But some courtesy for repairing the paint that is not perfect is dealers responsibility . More