Murdock Hyundai of Murray

We really hadn't planned on purchasing a vehicle the day we went looking but we had done an extensive amount of research on the type of vehicle and we knew what we wanted. I had been emailing back and day we went looking but we had done an extensive amount of research on the type of vehicle and we knew what we wanted. I had been emailing back and forth with another dealership and we intended to go there after stopping at Murray Hyundai because your store was closest. After speaking with Rocky and looking at the vehicles, we were sold. The other gentlemen we worked with were also receptive to the fact we didn't really want the pitch, we just wanted what we wanted and nothing more. I can't remember the name of the other gentleman we spoke with but the overall feeling we got was that everyone was being straight with us and truly had a desire to give us the best deal for the best vehicle that fit our needs. The price and the monthly payment were a consideration as well but again, the staff made sure they didn't stop looking at the deal until all of our needs were met. I have been back to the dealership once for a car wash and it was a great experience as well. We will definitely purchase our next vehicle from this dealership. Thanks again folks! More

I came to Alex at Hyundai in a desperate situation, where I needed to find a car within a 2 hour period early on a specific morning. I called him late the night before, and not only did Alex rearrange his sc I needed to find a car within a 2 hour period early on a specific morning. I called him late the night before, and not only did Alex rearrange his schedule to meet with me early the next morning, but he made the entire process so absolutely smooth and enjoyable that I want to go back and do it again! He took time to answer all my questions and gave me an education on how leasing a car works. He spent time showing me all the features of the car and made me feel like me getting exactly what I wanted was what he wanted. I told him basically what I was looking for and he delivered it. He knew I only had a window of time before I needed to go to work and he was so quick and efficient in doing everything that leasing a car involves. Even with all my questions he managed to expedite things perfectly. I didn't have to stress about the financial end of it.. he just took care of it all and got me out in perfect time! ALEX ROCKS!!!! This Hyundai dealership has the most helpful, professional, efficient, and classy atmosphere and the whole operation runs like a well oiled machine. It's the best car buying experience YOU'LL EVER HAVE!! I got MORE car than I expected in my gorgeous Elantra with sweet gas mileage plus all the bells and whistles that come standard for LESS cost than I expected to pay! Honestly, can it get any better than that? And on top of it all, Alex didn't just lease me the Elantra and send me on my way, but he repeatedly reminded me to call him with any questions I ever have about anything in the future and to let him know when I'll be in for washes and oil changes. Before I left he even insisted on syncing my phone to the cars bluetooth system-uploading all my phone contacts and music to the car. He explained to me once again how to access the phone and music features. You can tell when a person genuinely cares about the client and when he doesn't. Alex genuinely cares and wants the client to leave happy! His goal is to get you the best vehicle for the best deal. He gets excited about his clients being happy and excited. Alex is my favorite person EVER and Murdock Hyundia in Murray is the BEST dealership out there!! More

I've owned an Audi, an Infiniti and a Honda. None of those dealerships were as friendly or as helpful to work with as Murdock was. Alex is a true professional. I would and will be recommending him to ma those dealerships were as friendly or as helpful to work with as Murdock was. Alex is a true professional. I would and will be recommending him to many people. More

Shopping for a new vehicle was something I really dreaded Shopping for a new vehicle was something I really dreaded but it turned out being a very positive experience. After doing some inquiries online I wa Shopping for a new vehicle was something I really dreaded but it turned out being a very positive experience. After doing some inquiries online I was contacted by (Chris) one of the salesman at Murdock Hyundai. He didn't pressure me at all but was very knowledgeable and answered all the questions and concerns I had. He was also helpful with my trade-in and the financing. He was up front about everything and didn't make any promises he couldn't keep. After making the purchase he came out to my new vehicle and paired my cell phone to the car and pointed out and explained different things to me and answered all the questions I had about the vehicle. Before I left He told me to call or stop in anytime if I have any questions or concerns. He was friendly, courteous and professional, and actually made buying a car enjoyable. More

Chris was very efficient and we purchased the car fairly quick and painlessly. We were given a good trade in amount for our other car. quick and painlessly. We were given a good trade in amount for our other car. More

We had a wonderful experience in your office. The Sales person Lynn was very cordial and helpful in closing the deal. She was very helpful in fixing the issues in the car. We still have couple of issues in person Lynn was very cordial and helpful in closing the deal. She was very helpful in fixing the issues in the car. We still have couple of issues in the car , which I am sure Lynn is helping us in closing this. The only thing which did not happen as part of this deal was, there was no handholding or explanation about the car features eg, Blue tooth, and other good features of the car by your service mechanic. This I heard it as part of your handing over vehicle check list. I am sure if these two things are addressed, we will be your true "No regret" customer. Regards Sankar. More

Eric and the whole team at Murdock Hyundai were great in helping me out with my situation. I would highly recommend them to anyone to buy a car, not like a regular dealer. I think they go above and beyond. helping me out with my situation. I would highly recommend them to anyone to buy a car, not like a regular dealer. I think they go above and beyond. More

Chris Neslen is so friendly and easy to work with. Chris made sure that I was happy and that I received everything that I was looking for and for the right price. This was by far the best experience that I made sure that I was happy and that I received everything that I was looking for and for the right price. This was by far the best experience that I have had at a dealership. My Mom had purchased a car from him a couple of weeks ago and was able to refer him to me. I would definately refer anybody to him that is looking for a car.He is Awesome. More

Working with Todd Thornwall and Mike Pierce at Murdock of Murray was a wonderful experience, which we never thought we would say about buying a car. Todd was very helpful in showing us our options and helpin Murray was a wonderful experience, which we never thought we would say about buying a car. Todd was very helpful in showing us our options and helping us pick a vehicle. Mike, the manager we worked with, went above and beyond. We knew we wanted a 2013 Sonata turbo, and when we couldn't find it in the color of our choice, he spent over a week trying to find one that he could get us from another dealership. He even had to look out of state. He was in contact with us often, keeping us updated on the process. We honestly weren't hopeful he could find one for us, but he did and it paid off. We love our new car! We did not expect the kind of service we received, and over the several weeks we worked with Mike, we realized we could trust him to help us get what we wanted at a fair price. We have a few family members in the market for new cars, and we have told them to go straight to this dealership and to ask for Mike. We have purchased many vehicles before and worked with many salesman, and we have never had such a positive experience. We will certainly return to Mike next time we are in the market, and encourage others to do the same. Todd was also very helpful! He was able to answer all our questions about options, and helped us get comfortable with the car and explain all its features once we were ready to drive it off the lot. He was so friendly and patient, and we were very happy with the service he gave us. He immediately made us feel comfortable. More

Jason Beck was friendly, easy to work with and not pushy. He asked questions that lead him to find my perfect car. It was the most painless car buying I have ever had. I had to keep handing him my keys to th He asked questions that lead him to find my perfect car. It was the most painless car buying I have ever had. I had to keep handing him my keys to the trade-in. Murdock is the no regret dealer. More