Murdock Hyundai of Murray

Worst dealership ever. Bought a member buy back from there. Didn’t tell me it was a lemon from California. Have had in in for multiple issues since I bought it. Still is no Bought a member buy back from there. Didn’t tell me it was a lemon from California. Have had in in for multiple issues since I bought it. Still is not repaired properly. Plus I still have a warranty and they refused to fix it when I came back in. More

If there were a zero star rating that is what I would give them. 3 Hours for an oil change? How ridiculous is that. Also had an issue with the sound system that is well documented by Hyundai, including give them. 3 Hours for an oil change? How ridiculous is that. Also had an issue with the sound system that is well documented by Hyundai, including a TSB and the service advisor knew ”nothing about such an issue.” Stated they would have to “tear it apart” to see if we had messed with the premium sound system. Called another dealer who had me come right over on a Saturday and fixed the “very well known problem to them” in 30 minutes, then had us return in the afternoon to wash and detail the car. I will avoid Murdock Hyundai whenever possible in the future. More

The salespeople I spoke with were thorough and diligent, they explained every detail about my vehicle as well as walking me through the process of vehicle ownership. they explained every detail about my vehicle as well as walking me through the process of vehicle ownership. More

I make appointments for an oil change and they tell me it will be about 3 hours. They do Uber me to and from my house but I am without my car for way to long. It should not take that long. I think they are d will be about 3 hours. They do Uber me to and from my house but I am without my car for way to long. It should not take that long. I think they are double booking appointments or I think it might be because I have free lifetime oil changes they put me at the bottom of the list. This has been going on ever since I have owned the car. This is a joke and something needs to be done about it. My time is valuable, and I can’t get anything done while my car is in for a simple oil change. More

The dealership is nice, even though it’s a make shift building while the new one is under construction. building while the new one is under construction. More

our car has in been in there over a month now and getting an answer from the service guy Chris or the manager Tyler is ridiculous since they never return phone calls. It has gone from good to the worst ever an answer from the service guy Chris or the manager Tyler is ridiculous since they never return phone calls. It has gone from good to the worst ever. The receptionist is very good at talking over me and not listening and giving excuses for the service people. Don't go there for any service. More

They are trying to make the most of things, through their new construction of a new building. new construction of a new building. More

I for one never contacted the dealership and they insisted that I was wanting a Hyundai to begin with and never would I want to buy a Hyundai, not if I had a choice. Once I asked them how they got th insisted that I was wanting a Hyundai to begin with and never would I want to buy a Hyundai, not if I had a choice. Once I asked them how they got this information, the calls and messages just stopped, seems to me something fraudulent or fishy is going on because if they weren't at fault for falsely obtaining my information then why wouldn't they reply to my inquiry and help me find out who gave the info to them to harass me about a car I never looked to finance? That makes me think about contacting my attorney and the proper authorities or even Get Gephart to look into this and find out how many people they are trying to "fish" into their dealership under the false pretenses that they will get into a car... Same scenario as an acquaintance of mine has since tod me about this happening to him as well. Not a very good business ethic or trustworthy dealership and I want answers so I will continue to seek them out any means necessary and no matter the cost. We will see if they have anything to say.... More