Music City Autoplex

My third time buying from Music City. I have referred friends and will continue to keep my business with them. April was QUICK WITH IT! I called her yesterday and she had me done and in a I have referred friends and will continue to keep my business with them. April was QUICK WITH IT! I called her yesterday and she had me done and in a car today! ALL BY PHONE. This girl is amazing! More

Top of the line. Jessica Tippitt was absolutely fantastic. She was able to answer all my concerns. She was approachable making it easy to be totally honest. I will re Jessica Tippitt was absolutely fantastic. She was able to answer all my concerns. She was approachable making it easy to be totally honest. I will recommend her to anyone I know that is searching for an automobile. More

Graham really worked with me before the sale by text. He answered many questions over two days. When I arrived, he worked with me, the manager and finance to make sure I was satisfied. And after the sale He answered many questions over two days. When I arrived, he worked with me, the manager and finance to make sure I was satisfied. And after the sale he was very helpful in making sure that I was able to charge the car (a Tesla) if needed on my way home and that I knew how to use both essential and fun features of the car! He even connected my Spotify account for me. He was great!!! It was worth the 3 hour drive from home. More

April was so friendly and helpful. She didn't pressure me, it was a pleasant experience. She went above and behind to help me out. I would highly recommend Music City Autoplex, it's n She didn't pressure me, it was a pleasant experience. She went above and behind to help me out. I would highly recommend Music City Autoplex, it's not your average car shopping experience, She changed my mind about that! Ask for April when you go! More

April was fantastic to work with, no pressure sales. We felt she took time to listen and was honest and allowed us time to consider options. We felt she took time to listen and was honest and allowed us time to consider options. More

Josh was great. He made the process so easy without any hassle on my end. 10/10. He made the process so easy without any hassle on my end. 10/10. More

Very comfortable buying experience. Johnny Dixon was a great salesman, and Zack Smith was a great sales manager. We looked, test drove and bought a jeep Sahara all within a three hour w Johnny Dixon was a great salesman, and Zack Smith was a great sales manager. We looked, test drove and bought a jeep Sahara all within a three hour window. More

Found a great deal & Liz H. did an awesome job! She was super friendly and made the shopping experience very pleasant. did an awesome job! She was super friendly and made the shopping experience very pleasant. More

So, I bought a 2018 Ford F150 from this dealership on June 23rd. At first I was extremely happy with everything. But, since they o ly let you "test drive" their vehicles in a small radius, it's hard to p June 23rd. At first I was extremely happy with everything. But, since they o ly let you "test drive" their vehicles in a small radius, it's hard to pinpoint an issue. But I live an hour and 45 mins from the lot. On the way home I noticed the brakes didn't work "great". They had a lot of brake fade and seemed to take longer than normal to stop. When I got home I pulled everything apart and noticed that it had brand new pads and rotors. But, after pulling it all apart I noticed that the slider pins that allows the calipers to move properly were very stuck!! Upon further inspection, all for corner of the brakes were froze up!! I had to use vice grips and a 3lb sledge hammer to get the pins out of the truck. When I got to the drivers rear, one of the pins were bent and rusted so bad I almost didn't get it out. I had to replace all the pins on the rear. The pads on the drivers rear weren't even making even contact on the rotor. The top of one side, and bottom of the other was the o ny parts making contact. I replaced everything, including pads and rotors all the way around with a better quality, high performance set. I contected the dealership and sent them pictures. Jeep in mind it is illegal to sell a vehicle with a safety issue, and they refused to reimburse me for any parts and labor!! If ypu buy a used vehicle from them, make sure you have them pull everything apart and show you it's in proper working order!! Because they will not do anything for you afterwards. They'll tell you that you should have brought the vehicle back to their shadetree mechanics so they can pretend to do any work on it! I would not recommend buying a used vehicle from them, because they dr them up enough to sell!! I am contacting my lawyer to see what options I have at this point. I tried to get them to handle this and do the right thing, they chose not too. Now they may be paying for all my parts, labor, wasted time and lawyer fees!! Do not buy a used vehicle from them unless you take it to a 3rd party mechanic 1st and have it throughly looked over!! More