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Music City Autoplex

Nashville, TN

3.2
41 Reviews

2430 Gallatin Pike N

Nashville, TN

37115

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Showing 41 reviews

February 11, 2023

Run I mean run to any other dealership but this one especially if you are in any type of bankruptcy. I have dealt with bad dealership but this one took my car back…after they literally had me signed on More

by WishIhaddaknown
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Wright, Spencer Love
February 08, 2023

Great guys. We're from Louisiana and purchased our vehicle from here. Martin & Hunter were great salesman to work with. Martin stayed in contact and kept us upda More

by Nola
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Martin Toledo, Hunter Pelham
January 25, 2023

Dealership is a JOKE salesman Ricky ran my credit after talking with them on the phone multiple times for a truck priced on theyre website and carguru for 33K then after my credit check they he has differe More

by holloway3407
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky, Christopher Wright
January 11, 2023

very nice and informative . very caring and seemed very informed regarding the car and our needs More

by vslamberth
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
December 30, 2022

Worst dealership experience ever! Felt like I was told bunch of things just to get me in the door only to say your car was sold but we have others. More

by mirkogrgic_spc
Overall Experience
Recommend Dealer
No
Employees Worked With
Franki
Dec 30, 2022 -

Music City Autoplex responded

I apologize for the negative experience you had at our dealership. It is never our intention to deceive or mislead our customers, and we apologize for any frustration or inconvenience you may have experienced. It sounds like the vehicle you were interested in was no longer available when you visited us. I understand that this can be disappointing and we apologize for any frustration this may have caused. Please be assured that our inventory is constantly changing and we may have other vehicles that meet your needs. Thank you for considering our dealership.

Dec 30, 2022 -

mirkogrgic_spc responded

I understand that vehicles sell all the time and fast. The salesman that I felt with said that he will hold the vehicle for me when I spoke on the phone. I asked him if I need to put a deposit down to hold the vehicle he said it’s not needed. When I was contacted by the sales person that morning I told him I will be coming in a bit later that day and he never mentioned that he can’t hold the vehicle. That was where the misleading was, if he was not able to hold the vehicle all he had to say is so and I would have made arrangements for that.

October 25, 2022

Graham was extremely helpful got us into a small SUV. Did everything he could to help us find the right car for my daughter. More

by Lbrow8
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Graham
October 11, 2022

I do not often write reviews, the experience I had tonight warrants a warning to others. I drove an hour to purchase the vehicle, I was willing to pay the internet sale price and was happy with the More

by K Seibold
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Christopher Wright
September 24, 2022

We went to see if we could trade in our car and then purchase one. I told (Loren) I didn’t have the best credit. I asked if we could run numbers before I drove two hours. I then get a call from one of t More

by Hrtsdzre
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Loren
September 22, 2022

Ulysses Butler Did an amazing job I was extremely stressed out after my truck was totaled and he made sure he listened to me when I told him how particular I was about a vehicle He didn't force me in More

by cgrant8523
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Wright
August 20, 2022

They were easy to work with and stayed extra late to get my trade finished in one trip. More

by Carson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Graham Collins
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