Music City Autoplex

DJ was AMAZING, patient, helpful and did i say patient. He made sure he did everything within his power to make sure we were happy with our purchase. He made sure he did everything within his power to make sure we were happy with our purchase. More

The nicest group of people I’ve ever worked with. They made the process so easy and fast. I would definitely recommend them. I never felt judged or uncomfortable. Thank you to everyone there!!! They made the process so easy and fast. I would definitely recommend them. I never felt judged or uncomfortable. Thank you to everyone there!!! More

Great people to work with from the sales staff to management and the finance department. Very low pressure and no rush on the customer. management and the finance department. Very low pressure and no rush on the customer. More

Went here last month to purchase a car and co-financed for my wife...they had a car that we were on the search for and needed to get one for her asap. Unfortunately, it was a rainy day but it didn't stop for my wife...they had a car that we were on the search for and needed to get one for her asap. Unfortunately, it was a rainy day but it didn't stop us from coming in for our appointment. Anyways, when it came time to talk numbers, one of the finance guys, a big guy wearing a baseball hat backwards and flip flops on a rainy day with a bag of skittles in his hand, popping them into his mouth one by one while talking financing numbers to us, rude and unprofessional behavior, tried to scam us by selling the car (2022 Toyota Avalon hybrid) over 2k more than what they originally advertised it for at 24,887...tried to get 27k out of us. We told him to sell at the original price and he refused, and so we decided to just walk out...that' s when our sales rep, Robert Gadddy, got one of the mangers and he called us back in and we made it work. Graham Collins (finance manager) and Robert were great and professional with us, but Skittles guy, I believe his name is Zach, he was dishonorable and the main scammer...his reasoning was that my wife is new with no credit built up yet so that's why he tried to overcharge (scam) us way over their advertised price even though the vehicle was not worth 27k at all! have a 730-760 credit score and was the main financer of the vehicle so he was just trying to see if he could scam us and get more money. And another thing, I asked them to glue down the floor carpet liner as it was peeling off a little bit on the corners, or they could have at least clipped them back into place. They agreed and wrote that down on the paperwork, but guess what? They didn't even do that. They also didn't clean the exterior or interior of the car. Anyways, it's been about a month and we love the vehicle so far. It drives smooth and is great on gas, up to 44mpg, has no issues and is the color inside and out that my wife wanted. So I recommend the vehicle but would NOT recommend this dealership! These guys will try to scam you, so just be careful if you decide to purchase a vehicle from them. More

I just want to thank Music City Autoplex. My salesman, o Robert Gabby was so helpful. He reached out to me on Tuesday, and took care of getting me approved that morning. He reached out to me My salesman, o Robert Gabby was so helpful. He reached out to me on Tuesday, and took care of getting me approved that morning. He reached out to me that afternoon, and told me my loan was approved. I stopped by that evening to test drive the car. It took about an hour and I drove home that night with the car I had wanted. This was probably the best car buying experience I have ever had. They didn’t waste my time, and they didn’t having me waiting for a very long time. More

"We recently purchased a vehicle from Music City Autoplex’s salesman Robert Gaddy, and we couldn’t be happier with our experience. From start to finish, Mr. Gaddy was incredibly helpful, professiona Autoplex’s salesman Robert Gaddy, and we couldn’t be happier with our experience. From start to finish, Mr. Gaddy was incredibly helpful, professional, and transparent. The selection of vehicles was impressive, and he made sure to answer all of our questions without any pressure. The process was smooth and efficient, and we left feeling confident with the purchase. I appreciate the high level of customer service and would definitely recommend Music City Autoplex to anyone looking for a great car-buying experience. Thanks again for making this such an amazing experience. More

Their sales person responded to any questions that I had and made sure to follow through with any request that I asked super nice person. Everyone else was courteous and professional. I would certainly reco and made sure to follow through with any request that I asked super nice person. Everyone else was courteous and professional. I would certainly recommend anyone to purchase a vehicle from your business sincerely, Clarence More

Polite staff knowledgeable salesperson. Great experience great selection of vehicles clean showroom I hate weiting Great experience great selection of vehicles clean showroom I hate weiting More

Robert Caddy was the pleasant,knowledgeable,listener to what we wanted and needed….We are currently in a Ch 13 bankruptcy….we expressed what we had been told at other Dealerships and he proved them wrong o what we wanted and needed….We are currently in a Ch 13 bankruptcy….we expressed what we had been told at other Dealerships and he proved them wrong on what we needed to obtain a vehicle….The finance guy was awesome n quick to get us out n on the road with our 2023 Jeep Shara. Unlimited ….Totally awesome experience!!!! More

Ian was very knowledgeable, professional and helpful. I would recommend requesting Ian for your sales person. I would recommend requesting Ian for your sales person. More