Music City Autoplex

very nice and informative . very caring and seemed very informed regarding the car and our needs very caring and seemed very informed regarding the car and our needs More

Quick and courteous. Thanks for the great experience. Ill come back for my next truck! Thanks for the great experience. Ill come back for my next truck! More

Graham was extremely helpful got us into a small SUV. Did everything he could to help us find the right car for my daughter. Did everything he could to help us find the right car for my daughter. More

I do not often write reviews, the experience I had tonight warrants a warning to others. I drove an hour to purchase the vehicle, I was willing to pay the internet sale price and was happy with the tonight warrants a warning to others. I drove an hour to purchase the vehicle, I was willing to pay the internet sale price and was happy with the trade in amount. They were very pushy about the credit check, I asked that they show me actual numbers prior to allowing it. Two more times they tried, eventually bringing me a paper with no real data. I sat there for over 4 hours to have them return with no information. Eventually the salesman came out to tell me the sales manager isn’t good with numbers, the finance guy could explain it to me. Apparently, I had too much equity in my vehicle so they wouldn’t make money on financing. The finance employee showed something on website stating internet sales prices are subject to a certain amount financed. If you scroll down the page you find this: "*Online vehicle pricing assumes customer finances at least 80% of vehicle sale price through MCA finance partners. An increase in price (from online price) should be expected for cash-only or outside financing deals." I was not paying cash and was willing to fully finance through the dealer, how is this relevant to me? At the end of the day, I agreed to pay asking price and was unable to buy due to having too much equity in my vehicle. That’s a quote from finance. One could only assume they were losing money on their own asking price and had to find a way out of the deal. More

We went to see if we could trade in our car and then purchase one. I told (Loren) I didn’t have the best credit. I asked if we could run numbers before I drove two hours. I then get a call from one of t purchase one. I told (Loren) I didn’t have the best credit. I asked if we could run numbers before I drove two hours. I then get a call from one of the managers stating not to worry just come up and they could get me taken care of. When I got there I asked for Loren and was told she wasn’t there. They put me with some other guy and when I went to tell him what me and Loren talked about he said he didn’t want to hear what we had spoke about. Anyways I went on to tell him anyways. We waited a few hours I was then passed off to Loren that had finally arrived. This chick was high! Her pupils were huge she was twitching. As I’m waiting on her to help me she took another couple and the lady stated the obvious to her spouse about this chick being high. Loren finally gets to me hands me a piece of paper and said “call this guy pay him 500 and he will wipe your credit clean. What? I had to ask again. She stated yeah go pay him 500 and he will wipe your credit and then you can drop your car off here and leave in a new one. She told me they do it all the time. No thanks! More

Ulysses Butler Did an amazing job I was extremely stressed out after my truck was totaled and he made sure he listened to me when I told him how particular I was about a vehicle He didn't force me in stressed out after my truck was totaled and he made sure he listened to me when I told him how particular I was about a vehicle He didn't force me in just anything and here it is 24 hours after pick on my new car and I'm absolutely in love with her THANK YOU SO MUCH!!!!!!!!! Celeste G. More

They were easy to work with and stayed extra late to get my trade finished in one trip. my trade finished in one trip. More

Frankie worked hard to get the right truck, right trade in and best price.best selection of late model trucks! in and best price.best selection of late model trucks! More

Frank Messinger and Ulysses Butler took great care helping me get my new car. They both were professional and friendly. I would definitely buy from them again. Thank you for a great experience! helping me get my new car. They both were professional and friendly. I would definitely buy from them again. Thank you for a great experience! More