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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! ...
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Today: 9:00 AM - 4:00 PM Closed Now
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

November 29, 2021

They are nice, quick and courteous service with a very comfortable and clean waiting area, Go Blue! More

by I am Groot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 29, 2021

This was my first time taking my car to the service center. Excellent service was given. They kept me up to date with all steps via their text system. It was great! More

by jennlove101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan, Jacob Grace
Dec 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 29, 2021

Great service. They treat you like a king when you come in. Massage chairs. Free pop and snacks. Freindly staff. More

by canhazguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Dec 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 28, 2021

The staff in the service dept were wonderful, and service was done in a timely manor More

by marykrepps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 27, 2021

Was quoted $325 to replace front brake pads and resurface the rotors and an additional $325 to replace rear brake pads and resurface rotors. Was told that they were in "imminent" need of replacement. Car was More

by Gerbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whatever "mechanic" that inspected my brakes.
Dec 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Unfortunately I can not track down your contact info in our system with the information provided. I spoke with our Service Manager Jim Pruitt and he would like to speak with you regarding the issues you encountered during your last service visit. Please reach out to Jim directly at 231.799.28886 or by email at jpruitt@themyautogroup.com.

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November 27, 2021

Very friendly staff, but getting things done was not good. We are still waiting for a phone call on when we can bring our Nissan in for a rear view mirror repair, and have had now phone call on it yet. More

by ccpccart24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Katie Brown, Roy Van Liere, Shadric Hawley
Dec 09, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Unfortunately I can not track down your contact info in our system with the information provided. I spoke with our Service Manager Jim Pruitt and he would like to speak with you regarding the issues you encountered during your last service visit. Please reach out to Jim directly at 231.799.28886 or by email at jpruitt@themyautogroup.com.

More
November 27, 2021

Your service department is simply the best. From the service scheduler to the advisor and all the support staff are friendly and professional! More

by JimInMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul & Jen, Byrd Harderman Jr, Taylor Briggs
Dec 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 27, 2021

Always great service at My Auto !! Fast and friendly service, just the way we like it More

by SCOTT.RUMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Dec 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 26, 2021

Great service, as usual. Vehicle was finished in the time frame promised. Friendly and knowledgeable service advisors. More

by JACKYZR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice, Ella Randall
Dec 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

November 26, 2021

My last service Was very good. Much better than it was six Months ago. Good More

by caris99.cl
Recommend Dealer
Yes
Employees Worked With
Larry Ryan, Kim Kreuter
Dec 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for continuing to give us the opportunity to earn your business!

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